Eagle Rock Insurance Agency is hiring: Insurance CSR/Producer in Berkley

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team!

We pride ourselves on our excellent culture, and we are seeking someone who wants to be a part of that strong team. We are not looking for just any Insurance Customer Service Representative, we are looking for the one that is detail oriented and driven to provide exceptional customer service. As our new Insurance Customer Service Representative, you’ll be joining us to provide our clients with the best policies to cover what matters most to them. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their confidence and business for years to come. If you’re a team player who is ready to join an outstanding team, apply today!

Responsibilities

• Responding to inquiries, problem solving, and following up to ensure client satisfaction.
• Fostering strong relationships with clients to maintain client retention.
• Processing endorsements, submitting new business to carriers, and issuing insurance documentation.
• Treating each client interaction as an opportunity for education and account rounding.
• Obtaining and ensuring current and accurate information and document it per agency standards

Requirements

• Property & Casualty License Required.
• 2+ years of Insurance Customer Service/Sales experience.
• Strong computer and technical skills, including Agency Management software.
• Detail oriented with the ability to prioritize and multitask.
• A team player who is self motivated and driven to succeed.

Benefits

• Base Salary + Commission Opportunities
• Bonus Opportunities
• Paid Time Off
• Weekends Off
• IRA with Employer Match
• Growth Opportunities
• Professional Development
• Continuing Education Support
• Flexible Hours
• Full time