Technical Writer Job at Palladyne AI in Salt Lake City

Palladyne AI Corp. is bringing to market AI/ML software products that enable robotic systems to perceive, reason, learn and act autonomously in dynamic environments. We emphasize collaboration and teamwork because the problems being solved are extremely challenging and require contributions from people with expertise in many disciplines. If you are interested in working at the forefront of robotics and AI technologies with a creative team of great people, Palladyne AI could be the place for you!

Position Overview:

Palladyne AI is looking for a Senior Software Technical Writer to develop high-quality, user-centric documentation for our advanced AI/ML software products. In this senior role, you will be responsible for the strategy, development, and management of technical content that enables our users and developers to effectively utilize our robotic systems and AI technologies. You will collaborate with cross-functional teams of engineers, AI researchers, product managers, and leadership to produce clear, accurate, and impactful documentation. As a key contributor, you will help define the documentation strategy and ensure alignment with product goals.

Role/Responsibilities:

• Documentation Strategy: Define and lead the documentation strategy across multiple AI/ML products. Work with senior leadership to ensure documentation aligns with company goals and product vision. Establish best practices and create scalable frameworks to support the development of high-quality technical content.
• Information Gathering: Work closely with software engineers, AI/ML researchers, and other subject matter experts (SMEs) to gather and distill complex technical information into easy-to-understand content. Translate cutting-edge AI/ML concepts into usable documentation for a range of users, including developers, administrators, and system operators.
• Technical Content Creation & Oversight: Create comprehensive technical documents, including user guides, API documentation, integration guides, system architecture descriptions, troubleshooting manuals, and release notes. Ensure that all content meets the needs of diverse audiences (e.g., developers, system administrators, business users) and is clear, accurate, and aligned with the latest product developments.
• Cross-Functional Collaboration: Act as the documentation liaison across multiple teams, working closely with engineering, product management, and leadership to gather and distill complex technical information. Provide documentation throughout the product lifecycle-from planning to release
• Content Management & Version Control: Oversee the maintenance of version control for documentation. Ensure that content is kept up-to-date with the latest product releases and is easily accessible. Develop processes for managing documentation lifecycle and change control.
• Complex Information Simplification: Translate complex AI/ML concepts and cutting-edge robotic systems into intuitive, user-friendly documentation. Work closely with AI/ML experts and engineers to break down complex algorithms and machine learning models for both technical and non-technical users.
• Visual & Interactive Documentation: Develop diagrams, flowcharts, and other visuals to complement written content and improve comprehension. Leverage advanced tools (e.g., Figma, Visio) to create high-quality visual aids and consider the use of multimedia like videos or interactive guides to enhance the user experience.
• Documentation Quality & Compliance: Establish and enforce documentation standards across the organization, ensuring that all content is technically accurate, consistent, and aligns with internal and external compliance requirements. Proactively review content for accuracy, clarity, and relevance.

Qualifications:

• Educational Background: Bachelor's or Master's degree in Technical Writing, Computer Science, Engineering, or a related field, or equivalent professional experience.
• Experience: Minimum of 5+ years of professional technical writing experience, with at least 2 years in a senior or lead role, focused on high-level software documentation (user guides, API docs, system manuals, etc.) in the AI/ML or robotics domains. Experience writing developer-focused documentation, including API documentation, SDKs, and integration guides, is a plus.
• Advanced Technical Skills: Expertise in reading, interpreting, and documenting complex software architectures, code, and system designs. Strong understanding of AI/ML terminology and robotic system architectures. Ability to distill cutting-edge AI concepts into documentation that is both highly technical and accessible to diverse audiences.
• Leadership & Collaboration: Proven track record of leading and mentoring a team of technical writers, setting standards, and driving cross-functional collaboration. Ability to influence senior leadership and work strategically to ensure documentation aligns with overall company objectives.
• Software & Tools Expertise: Proficiency with advanced documentation tools like Confluence, Git, Figma, and Visio. Experience with content management systems, version control systems (e.g., Git, SVN), and familiarity with Agile methodologies. Experience creating or managing multimedia content (e.g., instructional videos, animations, interactive guides) is a plus.
• Exceptional Communication Skills: Excellent verbal and written communication skills with a demonstrated ability to convey complex, technical concepts clearly and effectively to both technical and non-technical stakeholders. Strong editorial and proofreading skills, ensuring consistency and quality in all content.
• Organizational & Detail-Oriented: Ability to manage multiple documentation projects simultaneously, with strong attention to detail and organizational skills. Experienced in maintaining strict version control, adhering to project timelines, and managing documentation lifecycle.
• Adaptability & Innovation: Strong interest in emerging technologies, particularly in AI, robotics, and machine learning. Ability to adapt quickly to changing product requirements and continuously improve documentation practices based on user feedback and evolving industry standards.

Work Environment and Physical Demands:

• This position is located in Salt Lake City, UT and is not a remote position
• Work is generally performed Monday through Friday, with the ability to work overtime and weekends as needed
• Safety awareness is essential at all times while in the work area
• Must be able to stand and sit for extended times

Other:

Proof of right to lawfully work in the United States required.

This position requires access to export controlled technical data. Qualified candidates must be legally authorized to access such controlled technical data prior to beginning work. Business demands may require Palladyne AI to proceed with candidates who are immediately eligible to access controlled technology.

Palladyne AI is an Equal Opportunity Employer.

Benefits and Perks
We offer competitive salaries, comprehensive benefits package, 401(k) match, PTO, equity and more.