Administrative Assistant I - Human Services Agency (Departmental Promotional Onl

The Eligibility Division of the Human Services Agency is seeking an experienced individual for an Administrative Assistant I position. This position provides support to the areas of electronic content management, project management, information technology governance, business intelligence, information collection and analysis, administration of user satisfaction surveys, development of procedures and policies, and contract administration. Duties may include, but are not limited to, the following: Supervise office support staff. Coordination of the mail scanning and data entry for application processing. Collect information from a variety of sources and synthesize the data into a report format with recommendations. Assist with the development of procedures and policies to implement and streamline agency and program strategic directions. Assist with community level data collection, data entry, and running reports from databases. Assist staff with implementation and coordination of projects. Respond to citizens' issues and work interdepartmentally to resolve them. Supervise support services staff. Perform secretarial tasks such as scheduling appointments/meetings, filing, typing, finalizing correspondence, and sorting mail. The ideal candidate will: Experience supervising or leading staff. Experience with CalSAWS, CalHEERS, and/or MEDS preferred. Be experienced in information gathering, analysis and presentation. Be skilled in using office automation and communication technologies, including Microsoft Office programs including Word and Excel. Possess strong written and verbal communication skills and problem-solving skills. Be able to manage a large and varied workload with changing and conflicting deadlines. This is a Departmental Promotional Only recruitment. Only current employees of the Human Services Agency with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date may apply. NOTE: The list generated from this recruitment may be utilized to fill future vacancies.Department Status: An applicant must be a current Human Services Agency employee with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date may apply. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is graduation from an accredited college or university, with a degree in Public Administration, Accounting, Political Science, Business Administration, or related field OR four years of responsible administrative or supervisory clerical experience. Knowledge of: Modern office methods and equipment. Skill/Ability to: Learn quickly and interpret the law and policies governing the operations of the department; good judgment; work as a team; plan, organize, and supervise the work of subordinates effectively; and work independently and demonstrate initiative.Departmental Promotional Only. Only current employees of the Human Services Agency with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date may apply. The examination process will consist of an Application Screening (weight: pass/fail) and a Panel Interview (weight: 100%). Depending on the number of applicants a screening committee may select those applicants whose experience appears to best meet the needs of the position. Because of the screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department by 11:59 p.m. on the final filing date. Responses to the supplemental questions must be submitted in addition to the regular employment application form. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date for Applications: Monday, January 6, 2025 at 11:59 p.m. PST Application Screening: Tuesday, January 7, 2025 Panel Interviews: Wednesday, January 15, 2025 About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels. . Analyst: Arlene Cahill (Administrative Assistant I - E029)