Experienced Automotive service writer Job at Richmond Street Auto in Green Bay
Richmond Street Auto, Green Bay, WI, US,
Job Description
Richmond Street Auto in Appleton, WI is seeking an experienced service writer to join our team. As a service writer, you will be responsible for providing exceptional customer service, managing service appointments, and communicating with technicians to ensure timely completion of repairs.
Key Responsibilities:- Interact with customers to determine their service needs
- Prepare service estimates and educate customers on recommended repairs
- Schedule service appointments and manage the flow of work in the service department
- Communicate with technicians to ensure accurate diagnosis and repair of vehicles
- Ensure customer satisfaction by providing updates on the status of repairs
We are looking for candidates with at least 2 years of experience as a service writer in a automotive service environment. Strong communication skills, attention to detail, and a passion for customer service are essential for success in this role.
About Us:Richmond Street Auto is a family-owned and operated auto repair shop located in Appleton, WI. With over 40 years of experience in the automotive industry. Our team of skilled technicians is committed to delivering top-quality repairs and exceptional an customer service experience.
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