Cynet Systems
Cynet Systems is hiring: Senior Content management Specialist in Richmond
Cynet Systems, Richmond, VA, United States, 23298
Job Description:
- Provide strong leadership to a technical team, fostering a collaborative and innovative work environment.
- Mentor and guide team members to enhance their technical skills, career development, and overall performance.
- Encourage a culture of continuous learning and knowledge sharing within the team.
- Provides system administration support of client Box enterprise site, conduct day to day application administration, content management support and user support.
- Upkeep and Maintenance of the client Box Enterprise ID.
- Coordinates with client Customers and Box on testing and deploying new Box Releases.
- dminister support of users and groups including add or remove users, manage their settings, and convert unmanaged users to managed users.
- Create groups and manage membership.
- dding users, building groups, customizing security settings per requests.
- Provide regular insights to customers on Box platform usage analytics.
- Manage enterprise platform sandboxes.
- Provide, and remove access to sandbox for users and departments.
- Manage user accounts in Box and generate report(s) to identify license consumption by each agency/user group.
- Troubleshooting problems with Box software, and communicating findings, investigative research, and resolution.
- Supplier will accept and resolve problems, requests and changes through the client Customer Care Center and the incident management system.
- Manage enterprise settings for global security, encryption, device trust, content sharing and notifications.
- Support document collaboration including:
- Support users in file management and content search.
- Download site wide documents and folders for compliance reasons.
- Search for files and folders across your organization.
- Move files between folders due to organization change.
- Permanently delete files and folders based on authorization.
- Should be able to work from the office for at least 3 days a week.