Technical Writer Job at Rockstar in New York

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar Games is on the lookout for a talented Technical Writer who possesses a passion for IT. This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan.

WHAT WE DO

• We help bring clarity to the processes, applications, and systems that all Rockstars depend on.
• We deliver documentation on global IT systems, infrastructure, and enterprise applications to the development teams.
• We collaborate with IT as well as Rockstars from various backgrounds to build the documentation they rely on. We convert vendor documentation into easy-to-understand text, graphics, and video content fit for a global audience tailored to Rockstar’s workflows.
• We are a team spread across three continents that work closely together, to achieve our goals to a high standard, always.

RESPONSIBILITIES

• Creating, reviewing, and maintaining high quality technical documentation and training materials for the global IT team and wider development teams.
• Creating high quality training materials, including written and video content.
• Providing technical documentation support within IT, helping others in the global IT team with their documentation needs.
• Working with the global Technical Writing team to apply documentation standards and enhancements.
• Collaborating with IT, Technical Writing, Tools, and other development teams to create innovative ways to share and automate documentation.

QUALIFICATIONS

• A minimum of 2-3 years of experience creating written technical documentation, tutorials, and other training material. Examples must be provided with your application.
• Graduate applications accepted when accompanied with outstanding samples of written work.

SKILLS

• Excellent documentation skills with high attention to detail.
• Experience creating training-oriented material, including both written and video content.
• Experience working with Wiki-based media.
• Impeccable English speaker with strong written and verbal communication skills.
• An ability to quickly grasp technical concepts and systems and communicate them in a clear and concise manner for the end-user.
• Knowledge of Windows enterprise business environment.
• Knowledge of or exposure to IT server hardware/software.
• Knowledge of or exposure to a data center environment.
• Strong analytical skills coupled with the ability to operate in a challenging environment with evolving project requirements and priorities.
• Excellent communication skills with the ability to work as part of a team or individually as required.
• Motivated self-starter, who independently takes projects from planning through to completion.
• Knowledge of CSS and HTML.
• Willingness to occasionally work flexible hours.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Knowledge of macOS environment.
• Knowledge of Linux environment.
• Knowledge of mobile devices: iOS, iPadOS and Android.
• Knowledge of console and PC gaming hardware.
• Game development experience and/or a passion for games.
• High proficiency with MS Office package.
• Experience with Adobe Photoshop, Premiere Pro or other image and video editing software.

HOW TO APPLY

Please apply with a resume, portfolio and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar Games recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

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