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Kerry Chevrolet Inc

Service Advisor / Writer Job at Kerry Chevrolet Inc in Alexandria

Kerry Chevrolet Inc, Alexandria, KY, US,


Job Description

Job Description

Kerry Chevrolet and Hyundai 

We are growing come join our team!!

$2,000 sign on bonus Title: Automotive Service Advisor / Writer

Kerry Chevrolet and Hyundai  is looking for experienced Service Advisors/Writers to join our service team! We are looking for dedicated and motivated professionals who share the same passion we have here.

As a trusted Service Advisor, you will be the liaison between the customer and the service department to ensure high levels of customer satisfaction.

 Automotive Service Advisor Responsibilities:

  • Greet customers and scheduling service appointments
  • Document customers concerns and comments.
  • Write service orders and descriptions of problems and repairs
  • Translate customers’ repair problems into standard repair terminology
  • Explain repairs to customers and review service history
  • Test-drive vehicles to confirm service repairs.
  • Provide accurate estimates of the cost and time needed for repairs.
  • Handle customer complaints making sure to keep our customers satisfied. 
  • Coordinate parts ordering and follow up appointment with customers.
  • Provide the highest levels of customer service in order to retain dealership clientele.

Service Advisor Qualifications

  • Service advisor/writer experience plus
  • Valid driver's license and clean driving record
  • CDK Drive experience helpful.
  • Professional appearance and attitude required
  • Ability to multitask and stay focused in a fast paced environment
  • High school or equivalent 
  • Must be reliable

Benefits

  • 401(K) Savings Plan
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Paid Vacation
  • Opportunities for advancement