Assistant Community Manager Job at Redstone Residential in San Antonio

Assistant Community Manager

CLASSIFICATION: Exempt, Full-Time, Benefits Eligible

COMPENSATION: $22 per year, plus bonus eligibility

TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

POSITION SUMMARY:

As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.

RESPONSIBILITIES (Including but not limited to):

• Utilizes Company leasing expectations and procedures to consistently achieves property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale and completes follow-up.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
• Manages the collection of rents and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Participates in Redstone training as required.

QUALIFICATIONS:

• Maintains a consistent level of professional customer service
• Excellent computer skills: Microsoft Word, Excel, and Outlook
• High school diploma or GED equivalent is required; a Bachelor's degree preferred
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Ability to embody the Redstone Culture and Redstone's Core Values every day