Tesla

Tesla is hiring: Technical Editor, Service Engineering in Stanford

Tesla, Stanford, CA, United States, 94305

Tesla Inc. is seeking a Technical Editor to join our team in Palo Alto, CA. You will be the bridge between global technicians and the larger-scale, global service network. By using in-house tools, partnering with engineers from service, quality, and design, and working collaboratively with diagnostics, training, technical operations, and other teams, you will help keep vehicles driving on the road for hundreds of thousands of electric miles.

Tesla is a fast-paced working environment that celebrates highly motivated individuals. We believe in working fast, learning from our failures, and making it better next time. Our team is full of people with deep technical understanding, excellent communication skills, and time management prowess. If you have a love of learning something new every day and can clearly communicate what you learn to audiences with various levels of technical knowledge, then you will fit right in. The work that you do will create changes in current and future production vehicles and help transition the automotive industry to a revolutionary approach to vehicle service.

Responsibilities

Partner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics database for use by non-engineers
Collaborate with various engineering and quality teams to gather technical information
Understand technical problems and communicate them effectively to non-technical people
Validate information for accuracy and use a routing and review process for document approval
Edit content according to a style guide and enforce organization standards
Improve editorial and visual standards for documentation and recommend new designs, layouts, and formatting as needed.
Manage tasks and information flow using collaboration software (such as JIRA,SharePoint, and custom databases)

Requirements

Degree in English, Rhetoric and Composition, Technical / Professional Writing, Journalism, Communications, or equivalent
1-3 years working experience in related field
Ability to edit and create documentation that is accurate, complete, clear, specific, and as concise as possible
Ability to explain technical concepts to peers, people from different parts of the organization, and non-technical people
Can extract and comprehend system operation from typical engineering documentation from both a software and mechanical perspective (e.g. schematics and subsystem specification documents)
High level of interpersonal communication skills
Strong capacity for both logical and creative thinking
Must be organized, detail-oriented, and able to multi-task and evaluate priorities
Self-directed and able to work independently with minimal supervision
Experience with HTML, XML, DITA, Markdown, Git, SQL, and/or Python is a plus

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program