Technical Writer 3 Job at Abacus in Austin

Solicitation Reference Number
529400612

Customer Name
Texas Health and Human Services Commission

Category
Applications/Software Development

Customer Entity Name
Health and Human Services Commission

Title
Technical Writer

Level
Technical Writer 3

Estimated Hours
1,920

Number of Positions
1

# of Resumes Allowed
1

Full/Part Time
Full Time

IT STAFFING SERVICES SOLICITATION UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
RFO DIR-CPO-TMP-445
Solicitation Reference Number: 529400612 Working Title: Technical Writer 3 Title/Level: Technical Writer 3 Category: Applications/Software Development Full Time

DESCRIPTION OF SERVICES

Texas Health and Human Services Commission requires the services of 1 Technical Writer 3, hereafter referred to as Candidate(s), who meets the general qualifications of Technical Writer 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.

All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Experience working on PeopleSoft HCM projects is preferred. Experience working in State of Texas PeopleSoft CAPPS HCM project for either CAPPS Central or agencies with a CAPPS hub instance will be given highest preference. Experience working in an Agile or hybrid Agile environment is preferred.

II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Compose, edit, and review technical documents, materials, and reports for web-based systems including, online help, user manuals, training manuals, quick reference guides 8 Required Develop, prepare, and disseminate policies and procedures for written documents 8 Required Review materials and recommend revisions, changes in scope, format, or content 8 Required Proficient use of computer and applicable software to create and edit documentation 8 Required Communicate effectively both verbally and in writing. 8 Required Research and write detailed instructions and procedures, with business context information, as needed for inexperienced to moderately experienced users application
III. TERMS OF SERVICE

Services are expected to start 09/01/2023 and are expected to complete by 08/31/2024. Total estimated hours per Candidate shall not exceed 1920 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION

Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.

The primary work location(s) will be at 701 West 51st, Austin, Texas 78751. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.

V. OTHER SPECIAL REQUIREMENTS

TERM OF SERVICE (Required)

Services are expected to start on or around September 1, 2023 and are expected to completed by August 31, 2024. Total estimated hours per Candidate shall not exceed 1,920 hours for FY24. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.

WORK HOURS AND LOCATION (Required)

A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.

B) The primary work location will be 701 West 51st, Austin, Texas 78751.

Position will be 100% remote (Mon-Fri). Program prefers candidates who are LOCAL ONLY.

Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.

C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.

D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.

E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.

Interviews will be conducted:

By Phone

In person

Through Microsoft Teams