Commonwealth of Massachusetts is hiring: DIGITAL CONTENT MANAGER in Boston

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ALERT

Effective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!

Job Description

Attorney General Andrea Joy Campbell seeks a creative, highly motivated person to serve as a Digital Content Manager in the Office’s Communications Division. The Digital Content Manager will report to the Director of Digital Communications and work closely with the Digital Communications Manager, Communications Director, Deputy Press Secretaries, other Executive Staff, and AG Campbell herself, to deliver information from the Office to the public.

Primary Duties: Under the direction of the Director of Digital Communications & Strategy, the primary responsibilities of the Digital Content Manager include:

1. Monitoring and helping manage AGO social media accounts;
2. Assisting with creation of creative collateral, such as long- and short-form video, static and motion graphics, and printed materials;
3. Assisting in the development of social media strategy;
4. Leading the social listening work and social media analytics tracking for the Digital team;
5. Drafting social media posts;
6. Taking photos at public events, editing photos, and helping manage the photo catalog;
7. Assisting with digital constituent services;
8. Supporting internal communications efforts;
9. Helping maintain the www.mass.gov/ago website.

The Digital Content Manager is expected to be knowledgeable about current events and be able to draw connections between the work of the Attorney General’s Office and events across Massachusetts and the country.

Position Type: Full-Time/Exempt. Our current hybrid model includes some remote workdays for most positions.

You will be asked to submit a cover letter and resume when applying for this position. The application deadline is January 8, 2025.

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041.

Inquiries regarding position & status may be made to:

Kaitlyn Solares, Digital Director

Communications Division

617-963-2542

Qualifications:

Position Requirements: Candidates should have fluency with current affairs and be skilled at multitasking, meeting deadlines, and working collaboratively with diverse groups. The Manager is expected to work some nights and weekends, and ideally, should possess a valid driver’s license. The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment. Other qualifications include:

1. Bachelor’s degree or related experience;
2. This position requires at least two years of experience in communications, graphic design, social media management, or video production, with a portfolio to showcase the ability to create digital content;
3. Previous experience managing social media accounts on X (formerly Twitter), Instagram, Facebook, Snapchat, or TikTok;
4. Proficiency in Photoshop and Adobe Premiere required;
5. Proficiency in Adobe InDesign, Illustrator, and After Effects preferred;
6. Effective writing skills, particularly in the social media format;
7. Interested in social justice, journalism, public service, law, or government;
8. Solid interpersonal and organizational skills and ability to pay attention to detail;
9. Technologically proficient, able to learn and use new software, troubleshoot errors, and manage production equipment, computer hardware, and other devices;
10. Candidates should be social media-savvy and excited about exploring creative and fun ways to communicate with the public.

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Primary Location:

Job: Unclassified

Agency: Office of the Attorney General

Schedule: Full-time

Shift: Day

Number of Openings: 1

Salary: 55,000.00 - 65,000.00 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator.

Potentially Eligible for a Hybrid Work Schedule: Yes