UX/UI Manager Job at Thuma in San Francisco

The Thuma team is looking to hire a UX/UI Manager. Reporting to the Director of eCom, this role will be responsible for driving and implementing strategies to enhance user experiences to elevate our online brand experience and increase core web KPIs. You will work with a team of talented Product Managers, designers & engineers, collaborate cross-functionally, and leverage data-driven insights to improve the overall performance of our website. You’ll lead the UX/UI team and help existing talent to reach its next level.

Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. This role can be based in San Francisco or remote.

In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together!

1. Leadership & Team Management
   • Manage, mentor the UX/UI team, fostering their growth and development.
   • Set clear goals, provide constructive feedback, and ensure high-quality design deliverables.
   • Advocate for user-centered & brand forward design practices across the organization.
2. Collaboration with Brand & Creative
   • Collaborate closely with the brand & creative team to position Thuma as a design company.
   • Ensure brand book guidelines are followed and consistency is maintained.
   • Identify new brand storytelling opportunities across the entire experience.
3. Hands-On Design & execution
   • Collaborate with the design team to create wireframes, prototypes, and high-fidelity designs for key projects, ensuring they align with user needs and business objectives.
   • Lead and participate in brainstorming sessions, design critiques, and user research efforts.
   • Collaborate with developers to ensure seamless implementation of designs.
   • Oversee end-to-end UX process from ideation to design in close collaboration with Brand & Creative.
   • Collaborate closely with product managers & engineers to define user requirements, goals, and project scope.
4. User Research & Strategy
   • Conduct and oversee user research initiatives, including competitive research and analytics review.
   • Translate research insights into actionable design strategies and solutions.
   • Develop user personas, customer journey maps, and interaction models to inform design decisions.
   • Develop user journeys and information architecture to guide the design process and improve user engagement and conversion.
5. Process Improvement & Best Practices
   • Define and refine UX/UI design processes, tools, and standards to increase efficiency and consistency.
   • Stay current with industry trends, tools, and emerging technologies to keep the team at the forefront of UI/UX design.
   • Advocate for accessibility and inclusivity in all design work.

• A collaborative leader who thrives on inspiring and guiding others while remaining hands-on with design.
• A strong advocate for user-centered & brand forward design with a passion for solving complex problems creatively.
• An excellent communicator who can balance user needs with business goals and technical constraints.
• Detail-oriented, organized, and skilled at managing multiple projects and priorities.

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field (or equivalent experience).
• 6+ years of experience in UX design, with at least 2 years in a leadership or mentorship role.
• Proven experience designing intuitive, engaging digital products, with a strong portfolio showcasing UX and interaction design expertise.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
• Strong understanding of user research methods, usability testing, and analytics.
• Excellent communication and collaboration skills, with experience working in cross-functional teams.
• Knowledge of web and mobile design standards, including accessibility (WCAG) principles.

Why Join Us

Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions.

Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions.

Extras: 12 weeks of paid parental leave and company sponsored membership at One Medical.

Dream Setup: MacBook Air, Airpod Pros, Magic Mouse, Magic Keyboard, Display Screen.

Flex Time: Run errands as needed, just get your stuff done.

Flexible PTO: We believe healthy, happy, relaxed people do better work.

Hybrid: Flexibility to work between your home and our office with everything you need to be successful in both.

Employee Discount: We provide an employee discount of 40% off all Thuma products.

Cell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related things.

Commute Reimbursement: Up to $150 per month for your commute to our office.

Room Upgrade: A complimentary product credit when you start, worth up to $2,000.

Who We Are

Thuma is a bedroom lifestyle brand, offering customers Bed Time essentials and amenities designed to celebrate life’s simple pleasures through thoughtful elevated design, quality craftsmanship, and modern convenience.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.