Prophecy is hiring: Technical Writer in Palo Alto

About Prophecy

Prophecy is the data copilot company. Fortune 500 enterprises - including the largest institutions in banking, insurance, healthcare & life sciences, and technology - rely on Prophecy Data Transformation Copilot to accelerate AI and analytics by delivering data that is clean, trusted, and timely. Prophecy enables all data users and makes them productive by helping develop, deploy, and observe data pipelines on cloud data platforms. Organizations trust Prophecy for the most demanding workloads, including tens of thousands of data pipelines that deliver massive volumes of data for AI and analytics.

Prophecy is backed by top VCs and investors including Insight Partners, SignalFire, Databricks, and JPMorgan Chase.

About The Role

As the Technical Writer at Prophecy, you will play a pivotal role in developing, refining, and elevating our existing documentation. You will work directly alongside the core product & engineering team. This position involves crafting engaging content that assists data practitioners of various skill sets, both proficient programmers and business users, in navigating using Prophecy for advanced data engineering and analytics challenges.

Your experience in data engineering, data analytics, or business analytics will empower you to create clear, compelling instructional materials. With a knack for straightforward storytelling and a systematic approach to organizing information, you will champion the customer’s perspective in a fast-paced environment.

This role offers a unique opportunity to shape and enhance the documentation process at Prophecy, pushing the boundaries of conventional documentation. Join our team of A players in this high-growth journey, revolutionizing data engineering documentation at the forefront of the industry.

You Will

• Be a key player in advancing the next-generation revolution in Data Engineering and help build a delightful user experience for the user’s end-to-end product journey.
• Craft clear, accessible documentation that democratizes complex technical knowledge, significantly enhancing user engagement and proficiency.
• Facilitate continuous learning and innovation by disseminating best practices and keeping documentation aligned with the latest industry trends.
• Instruct and inspire, fostering a collaborative community that drives the field of Data Engineering forward with creativity and efficiency.

Ideally You Would Have

Experience

• 2-3 years of experience in technical writing with experience in B2B SaaS companies.
• 1+ years of experience working in ETL, data engineering, or data analytics space.
• Proficiency in writing content in markdown version controlled in GitHub, building architectures in LucidChart, and visuals in Figma.
• Proficiency in crafting compelling narratives about the product suite across formats such as user guides, product manuals, quick start guides, and video tutorials.
• Basic coding skills & experience working with SDKs, APIs, or CLIs.

Articulation

• Impeccable English writing skills, with a strong grasp of grammar, syntax, punctuation, and spelling.
• Ability to convert complex technical concepts into clear, simple instructions.
• Skillfully adapt technical documentation to suit diverse audience needs.

Collaboration Skills

• Actively learn and test product functionality to inform accurate documentation.
• Capability to collaborate with product managers, software engineers, and subject matter experts (including customer-facing technical staff, like data engineers) to ensure best-in-class and technically accurate content.
• Leadership skills and experience in driving documentation initiatives and establishing guidelines and best practices for the technical writing function.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Communication, or a related field.

Benefits and Perks

• Prophecy covers 99% of employee health insurance and 75% for dependents.
• Competitive compensation- $130,000-150,000.
• We offer $200 per month towards wellness, gyms, massages, facials, and more!
• Celebrate your birthday and anniversary with a day off!
• Flexible PTO.
• Prophecy provides employees with a $500 professional development reimbursement every year.
• Company sponsored Long Term Disability and Life Insurance.
• FSA/HSA.
• Ability to have your fingerprint on an innovative platform.
• End-to-end ownership of your projects.
• And more!

*Benefits and perks may vary per country

Our Commitment to Merit and Inclusion

At Prophecy, we hire for merit and foster an inclusive culture where people from diverse backgrounds can excel and do their best work. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Prophecy are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and any other protected characteristics under applicable laws.

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