The Phoenix Group | Audio Visual Supervisor

Key Responsibilities: Lead, train, and mentor audiovisual support staff, fostering professional growth. Contribute to various projects, including quality assurance testing, diagnostics, system integration, and development and execution of office-wide implementation plans. Ensured conference rooms were equipped with appropriate audiovisual and technology components tailored to room size and functionality, such as audio/video conferencing systems, PC-based presentations, wireless connectivity, and amplification systems. Maintain readiness of conference room technology and equipment (e.g., computers, displays, codecs) before scheduled meetings. Schedule and conduct routine checks of conference rooms to verify proper equipment functionality, coordinating repairs and maintenance with vendors or the Technology team as needed. Safeguard sensitive, confidential, and proprietary information in accordance with firm policies.

Requirements: Industry certifications (e.g., Extron, Crestron, AVIXA, CTS) strongly preferred. At least 5 years of experience supporting AV and VC installations. Minimum of 2 years in a leadership or project management role. Advanced expertise in conference room technology, including control systems, video systems, audioconferencing phones, microphones, displays, and speakers. Proven leadership abilities, including organization, planning, problem-solving, and decision-making skills. Strong interpersonal and communication skills to effectively engage with individuals at all organizational levels.