UI/UX (PeopleSoft) Project Lead Due 12/19

The UX Project Lead will report to the Innovation Team, which serves as the district government's in-house consultant and works collaboratively to co-create solutions and drive innovation across all District departments so that it can be more effective at tackling significant challenges in the city using digital-era tools and approaches. Specific Duties & Responsibilities: Support departments in digital service delivery improvement and implementation Lead a large-scale transformation that involves multiple stakeholders, constituencies, and agencies Be a critical thinker who challenges the status quo and encourages creative ways to overcome roadblocks Utilize preexisting research (and collect new data as needed) to inform the redesign of the digital hiring system Facilitate cross-departmental workshops mapping business processes and relating them to user research and city technology capabilities Conduct usability testing to confirm and identify job applicants and hiring staff pain points as needed Create site maps, flow diagrams, storyboards, and wireframes showcasing interaction flows, information architecture, and designs to combat these pain points and improve the hiring experience Support the People Soft expert in prioritizing and implementing system changes based on pre-existing user research Utilize UX expertise to design the most seamless and efficient hiring process for front and back-end users Apply a UI style guide to create visual designs for all pages on the website within the PeopleSoft system and support testing, refinement, and implementation of those designs Lead the implementation of UX and UI changes to the hiring website in collaboration with the Office of Chief Technology Office (OCTO) and the Department of Human Resources Help set and achieve defined targets of impact by monitoring performance and helping course correct when needed Minimum Qualifications: Bachelor’s Degree and/or relevant practical experience in user experience, human-centered design, collaborative solution creation, visual communication, and implementation skill sets 10+ years of professional-level experience in a relevant field Expertise in human-centered design innovation, UX design, and visual design, including design research, data synthesis, co-creation, prototyping, testing, iteration, and implementation Demonstrated ability in managing complex digital design and implementation projects in a government environment Demonstrated ability to conduct user research and translate raw data into insights Demonstrated ability to display large amounts of information in simple, easy-to-understand formats Ability to work both independently and cooperatively within a team, leveraging other team member’s work and abilities Strong interpersonal skills with an ability to build good relationships with teammates, city staff, and diverse community stakeholders Experience facilitating workshops and other meetings with senior-level stakeholders Demonstrated ability to summarize and explain complex situations in both written and verbal form Strong desire to improve local government services High resilience and patience in working with people of varying levels of interest in digital service redesign Strong project management background with the proven ability to establish targets and deliver measurable results on time and within budget Superior organizational skills and ability to set priorities and respond quickly as priorities change Familiarity with PeopleSoft (preferred but not mandatory) Familiarity with HTML Proficiency in Figma, Miro, Adobe Sketch (or equivalent, etc.), MS Word, MS Excel, MS Outlook Skills Matrix: Skill | Required /Desired | Yrs of Experience 10+ yrs planning, coordinating, and monitoring project activities | Required | 10 10+ yrs leading projects, ensuring they are in compliance with established standards/procedures | Required | 10 Bachelor’s degree in related field or equivalent experience | Required Creative direction and design | Required | 10 Brand strategy and storytelling | Required | 7 Web and mobile UI/UX | Required | 7 UI/UX for human services applications | Required | 7 Position Details: Pay Rate / Range:$45-$52.50 The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions. Benefits (Regular, Full Time Employees): Medical, Dental, and Vision offerings Weekly Direct Deposit Paid Holidays and Personal Time Off 401(k) with match Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages Pre-Paid Legal and Employee Assistance Programs Northwest Federal Credit Union Membership BB&T @ Work Program ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans tag#IND1