Topsort is hiring: Technical Writer in Boston

About Topsort

At Topsort we're reshaping the e-commerce landscape with our cutting-edge growth media infrastructure and tools. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. We thrive on working together, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here - if it can be done today, we're all about getting it done today.

What you will do at Topsort

• Create world class documentation: Work with Engineering and Product to create documentation that is engaging, clear, and truthful. Translate complex technical ideas to easy-to-understand friendly illustrations and ideas: Write creative complete, clear content that helps both technically sophisticated and less technical users be successful and reduces confusion and user errors.
• Engage agile teams and represent the interests of the documentation team and our users. If you have a great idea to improve a product feature, share it!
• Use the APIs, test each recipe and product, become an expert user, and advocate for Topsort's customers. If something seems difficult to document, it's probably difficult to use and understand.

What we expect from you

• Technical: Bachelor Degree or Masters in Computer Science, Electrical Engineering, or other STEM fields with excellent grades.
• Strong Communicator: Have an excellent portfolio of written documents or past work that can demonstrate strong writing and thinking of technical ideas.
• Curiosity and Ferocious Learner: Eager to learn know ideas and express them in creative formats.
• Creative: Clear writing and creative thinking.

What is it like to work at Topsort?

• Direct and Speedy: We give candid feedback, push each other to set higher goals and produce more impact by always thinking "how do we do this faster and better"
• Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don't take management with a cookie cutter approach - but rather we cherish your quarkes and think it makes us stronger.
• Constant Improvement: The best way to grow is by doing, Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to a better output and never content with the status quo.
• Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team.
• Silicon Valley to the World: We were born in the pandemic by Stanford and Harvard alum co-founders who offer hybrid-working options with coworking memberships and (at least) once a year in person offsite gathering. You'll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1.

Topsort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.