Service Writer Job at OneWater Inc in Gulf Shores

Job Type

Full-time

Description

We are looking to add a qualified Service Writer to our service team. Your main objective is to achieve the highest level of customer satisfaction, and to manage service scheduling and work write-ups in such a way as to meet or exceed the financial objectives of the department.

Duties & Responsibilities

• Work to surpass the shop's profitability goals by scheduling shop time wisely
• Encourage maximum productivity of the service department
• Process all service transactions in the most efficient way
• Achieve the highest level of customer satisfaction through excellent service
• Daily Communication with Customers on Repair Status

Qualifications & Expectations

• Have technical knowledge and experience
• Enjoy providing customer service of the highest quality; understand the impact of enthusiastic, sincere service
• Be able to speak about mechanical issues (Some Boat Knowledge is Beneficial but not required)
  Be results-driven, bottom-line focus
  Have excellent communication and interpersonal skills
  Possess high attention to detail
• Have a strong work-ethic
• Be self-managed and well organized
  Have basic computer skills (Microsoft: Excel, & Outlook)
• Have a clean driving record and valid Driver's License
• Lightspeed DMS

One Water Marine provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, One Water Marine complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Drug Screening and background check are required.