Upper Echelon Products is hiring: Jr. Technical Writer / Copywriter in Austin

ABOUT UEP:

In 2015, Upper Echelon Products was established by two college best friends who, fueled by analytical feedback, introduced Repel, fulfilling consumers' desires for an umbrella of exceptional quality. Today, UEP stands among the top 1% of US sellers on Amazon, boasting eight distinct product lines and over 120 offerings, with many more innovations in the pipeline, amassing over $100 million in revenue. As UEP expanded, it welcomed friends into its fold, evolving into a global collective of brilliant minds fostering an inclusive and collaborative culture that champions new ideas and diverse perspectives.

Based in Austin, TX, Upper Echelon Products (UEP) is a data-centric consumer products firm specializing in a diverse range of branded items distributed via eCommerce platforms. UEP exclusively manufactures and distributes Repel and Rain-Mate umbrellas, Everlasting Comfort memory foam products, electronic gadgets, and bedding essentials, as well as Le Chateau wine decanters, Caf du Chateau coffee makers, LumiLux Toilet Light, Triton dog leashes, and Flux Phenom magnetic screen doors.

ROLE OVERVIEW:

As a Jr. Technical Writer / Copywriter, you will play a pivotal role in creating and optimizing product listings for Amazon. Your content will drive visibility, communicate value, and ensure compliance with Amazons policies while aligning with our brand voice. You will also create detailed user manuals, how-to guides, and product care instructions that enhance customer experience and ensure a seamless post-purchase journey. This role will require close collaboration with product managers, designers, and marketing teams to deliver exceptional product descriptions, titles, and creative assets.

RESPONSIBILITIES::

Content Creation:

• Write clear, concise, and compelling product titles, bullet points, and descriptions optimized for Amazon SEO and user engagement.
• Develop engaging brand stories, promotional text, and packaging copy.

Technical Writing:

• Create detailed user manuals, how-to guides, and product care instructions to improve customer satisfaction and minimize post-purchase confusion.
• Simplify complex product information into easy-to-understand language.

Research & Optimization:

• Conduct keyword research to ensure content aligns with high-traffic search terms.
• Perform competitive analysis to identify content gaps and opportunities.
• Optimize existing listings to improve search rankings and sales performance.

Collaboration:

• Work with cross-functional teams to ensure consistency in messaging and alignment with product features.
• Collaborate with the design team to create visually appealing and informative A+ Content.

Compliance & Quality Control:

• Ensure all content meets Amazons guidelines and brand standards.
• Conduct regular audits to maintain accuracy and relevancy.

QUALIFICATIONS:

Experience:

• Proven experience as a Technical Writer, Copywriter, or similar role (Amazon e-commerce experience is a plus).
• Portfolio showcasing compelling product copy and/or technical documents.

Skills:

• Exceptional writing, editing, and proofreading skills.
• Familiarity with Amazon Seller Central and keyword optimization tools (e.g., Helium 10, Jungle Scout, etc.).
• Ability to research technical concepts and translate them into customer-friendly language.
• Proficiency in grammar, style guides, and formatting for e-commerce platforms.

Traits:

• Highly detail-oriented with strong organizational skills.
• Able to manage multiple projects and meet tight deadlines.
• Proactive, collaborative, and adaptable in a fast-paced environment.

UEP PERKS:

• Medical/Dental/Vision/Life
• 401(k)
• Flexible PTO & Holidays
• Cell Phone & Gym stipends
• Professional Development training
• Positive and pleasant work environment, including company-sponsored events
• Ample opportunities to grow and impact your career with a fast growing company

EEO

Upper Echelon Products is an equal opportunity employer and does not discriminate on the basis of age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic prohibited by applicable law.