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Vivid Seats

Production Designer Job at Vivid Seats in Chicago

Vivid Seats, Chicago, IL, United States, 60290


Job Description

Job Description

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2024, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

The Opportunity:

Does getting paid to design and work in the live event space sound like a dream come true? If you live and breathe sports, music, comedy or theater and have an awesome portfolio, this job is for you! Our team is looking for an enthusiastic and collaborative designer to make an immediate impact across Vivid Seats and Vivid Picks (Daily Fantasy Sports).

As our Production Designer, you'll work on TONS of different projects across the Marketing team. You'll work with a Creative Director, digital and UX designers, an amazing animator/editor and copywriter to see your creative ideas come to reality.

Ever design a billboard in the middle of Times Square? What about an experiential event at Lollapalooza? We're doing tons of cool stuff over here on the Creative & Brand team and we would love to have you join us. One minute you could be shooting for TikTok and IG in our in-house production studio, giving away free tickets to a Post Malone concert through our Game Center, the next day you could be helping plan a campaign for the Super Bowl. Every week is different in the live event industry – we promise you'll never get bored!

You'll cross-collaborate with different teams at the company: Social, UX/Product, CRM/Email Marketing, PR/Comms and our partners: ESPN, and NY Post. The ideal candidate is tapped into social media and design trends, can multitask on multiple projects, while also keeping up with the newest tech and design trends to help craft breakthrough content for our brand.

It's an awesome gig with an awesome team at an awesome company!


What You will Bring:

  • BA/BS degree in related field or equivalent experience
  • At least 2 years of experience in an agency or brand side design role, with a focus on high quality and multi-form graphic design experience
  • Portfolio of work showcasing your graphic design capabilities, and be able to answer specific questions on what aspects of projects you've worked on: Candidates must provide their portfolio URL to be considered
  • Expertise in branding, style guides, typography, and digital marketing (email, social and display channels)
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Figma, and Microsoft Office
  • Ability to work in a fast-paced, ever-evolving environment with quick turnaround times, and changing priorities – you never know when T-Swift is going to be dropping a tour
  • Drive to keep up with new trends in design, email marketing, advertising, social media, digital and pop culture
  • Actively participate in brainstorm sessions and support creative teams as needed by taking an active role in interpreting the creative brief from a design perspective
  • Eager to learn and grow with our team, must take feedback well and operate as a collaborative team-player
  • Partner with the creative director, producers/designers, and external vendors to facilitate file deliverables
  • Interpret feedback and design critique to make timely updates to work in progress
  • Able to organize a sequence of tasks on a project to meet commitment dates - manage time effectively by multi-tasking and move quickly to turn around real time social projects or email campaigns
  • Help implement and maintain our file structure system, asset library, and review process
  • A passion for live events (music & sports) is desired

30 days in

  • Complete new hire orientation, gaining the resources you need to be successful.
  • Learn how ticket marketplaces operate and how you'll contribute to providing great experiences for our customers.
  • Acclimate to team and company norms, business objectives, and Vivid Seats values.
  • Learn how the marketing & creative teams collaborate to bring campaigns to market.
  • Gain an understanding of the brand's look and feel, social channels and media outlets.

90 days in

  • Work with marketing, and creative team members to design Vivid Seats and Vivid Picks (Daily Fantasy Sports) creative campaigns including short-form social posts (Twitter, YouTube, Google, Instagram, Facebook, TikTok, etc.), long-form emails and newsletters, banner ads, and internal ad hoc requests.
  • Work with cross-functional teams to help build out the VisID and graphics for our brand's look and feel.
  • Establish, maintain, and facilitate internal partnerships to achieve progress and advance objectives.

180 days in

  • Design and implement process improvements that positively impact the creative team.
  • Play an active role in continued learning to advance creative skill sets necessary for team goals.
  • Bring observations and opportunities to drive initiatives to level up the creative team effectiveness internally and in the company.
  • Identify and implement deeper personalization within existing social and digital campaigns that align with broader team goals and KPI's.

Vivid Seats provides competitive compensation; bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.

Location: Chicago, IL

We believe in a hybrid working model which provides employees the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago's rising tech scene.

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Our Commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.