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Scout Exchange

UX Researcher V Job at Scout Exchange in Burlingame

Scout Exchange, Burlingame, CA, United States, 94012


Job Description: Summary:
As a UX researcher on NPE, you'll have the opportunity to partner directly with a single, tightly integrated pod with significant freedom to operate with the time, people and space necessary for conceiving, building and launching brand new products. Research is paramount to this organization's success - formative research is needed to identify the right latent needs or problems in the world to tackle with product solutions, iterative design research is needed to mold early product ideas into testable prototypes, and creative evaluative research is needed to improve and prepare those products for market.

Job Responsibilities:
• Collaborate closely with researchers, designers, PMs & engineers to identify, define and deliver meaningful products into the world
• Collaboratively and independently develop and execute research roadmaps
• Lead various research studies throughout all the phases of the product development cycle
• Contribute to product strategy, execution and go-to-market plan
• Manage research vendors to help augment the work of the research team

Skills:
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Strong ability to work independently and manage one's time.
• Extensive experience with data and utilizing numbers to define and support hypotheses
• Extensive experience with storytelling to get traction with various audience
• Extensive experience with autonomy and decision making to balance demands
• Strong mentoring skills necessary to provide support and constructive performance feedback.

Education/Experience:
• BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics