Malibu Events Promotions
Malibu Events Promotions | Customer Support Specialist
Malibu Events Promotions, Greensboro, North Carolina, United States
Join Our Team as a Customer Support Specialist and Help Us Excel!
Are you a tech-savvy professional who enjoys solving problems and helping others?
We are currently seeking a
Customer Support Specialist
to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer satisfaction.
Responsibilities Respond to customer inquiries and technical issues promptly Guide customers through troubleshooting steps and solutions Maintain and update customer support documentation Collaborate with cross-functional teams to improve products and services Participate in career development workshops and training Identify patterns in customer feedback to suggest improvements
Qualifications Strong understanding of technical concepts and troubleshooting Excellent verbal and written communication skills Proficiency with support software and CRM tools Ability to work independently and as part of a team High school diploma; degree in IT or related field is a plus Experience in customer support or technical assistance roles preferred
Benefits Professional growth and advancement within the company Engaging team environment focused on success Participation in workshops and professional development programs
Become an essential part of our customer support team. Apply now!
Are you a tech-savvy professional who enjoys solving problems and helping others?
We are currently seeking a
Customer Support Specialist
to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer satisfaction.
Responsibilities Respond to customer inquiries and technical issues promptly Guide customers through troubleshooting steps and solutions Maintain and update customer support documentation Collaborate with cross-functional teams to improve products and services Participate in career development workshops and training Identify patterns in customer feedback to suggest improvements
Qualifications Strong understanding of technical concepts and troubleshooting Excellent verbal and written communication skills Proficiency with support software and CRM tools Ability to work independently and as part of a team High school diploma; degree in IT or related field is a plus Experience in customer support or technical assistance roles preferred
Benefits Professional growth and advancement within the company Engaging team environment focused on success Participation in workshops and professional development programs
Become an essential part of our customer support team. Apply now!