Service Writer Job at LSC MECHANICAL in Hightstown

We are seeking a Service Writer to join our team! You will be responsible for helping customers by providing vehicle and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the vehicle and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions

​Qualifications:

• Previous experience in customer service, sales, automotive or other related fields
• Ability to build rapport with customers
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Efficient with computer programs