Marketing Assistant

Location/Org Data : Brand Logo:

Overview:

Job Description:

Core duties and responsibilities include the following. Other duties may be assigned.

• Go into referring offices to market our office. Consistently provides an upbeat and welcoming atmosphere during visits.
• Provide gifts and any updates or changes to the office given by the practice manager.
• Makes appropriate changes in the system of any changes in the referring office.
• Responsible for building rapport with referring offices front desks and Doctors.
• Remember specific information about each office to bring up in conversation.
• Bring referral cards to any office in need.
• Maintains a positive and team-focused mindset to ensure a consistently high level of collaboration daily.

Please note that additional responsibilities may be assigned.

Responsibilities:

Competencies/Skills:

Customer Engagement

Develop Referrals

Market Research

Marketing Communications

Marketing Strategy

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION:
High school diploma or equivalent

EXPERIENCE:
Customer Service experience required

Dental Marketing experience preferred

COMPETENCIES:
To perform the job satisfactorily, an individual should demonstrate the following competencies:
? Technical Skills Assesses own strength and weaknesses; pursues training development opportunities; strives to continuously build knowledge and skills; shares expertise with others
? Customer Service Manages difficult or emotional situations; responds promptly to office needs; solicits office feedback to improve service; responds to requests for service and assistance; meets commitments
? Interpersonal Skills Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things
? Oral Communications Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions
? Written Communication Writes clearly and informatively; able to read and interpret written information
? Quality Management Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
? Diversity Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
? Ethics Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values

? Organizational Support Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; respects diversity
? Planning/Organizing Prioritizes and plans work activities; uses time efficiently
? Professionalism Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
? Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality
? Safety and Security Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
? Adaptability Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
? Attendance/Punctuality Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
? Dependability Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan