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Sun Valley Resort

Lead Audio Visual Technician Job at Sun Valley Resort in Sun Valley

Sun Valley Resort, Sun Valley, ID, United States, 83353

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The Lead Audio/Visual Technician assists and supports the Manager of the Audio-Visual Department. They will manage the audio-visual team, read banquet event orders, and coordinate with various departments to meet their needs.

Duties & Responsibilities:
  • Address all guest complaints in a timely and professional manner
  • Ensure compliance with safety standards
  • Praise, discipline, and counsel staff as necessary to maintain positive morale
  • Seek council from management when needed
  • Maintain and clean all A/V equipment and supplies
  • Organize and assign work to others, maintain BEO Log accuracy, and advise others of changes
  • Bill clients accurately and verify pricing exceptions and modifications
  • Arrange shift scheduling if the manager is not available and confirm it
  • Attend staffing, catering, and any scheduled pre-conference meetings as needed

Qualifications:
  • Customer service experience
  • Attention to detail
  • Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, poking, and reaching
  • Can safely lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds