Traffic Manager/Creative Operations Specialist Job at Astor Chocolate in Lakewoo

Traffic Manager/ Creative Operations Specialist- Astor Chocolate

COMPANY PROFILE

Astor Chocolate is a 4th generation privately held, family-owned company and has been a leading purveyor of chocolate for over 90 years with our core strengths being innovation, creativity, and dedication to creating premium products. The company services multiple industries ranging from Hospitality, Travel Retail, Food Service, ASI, and Gourmet specialty retailers. Astor, with our energetic team atmosphere, believes the success of our growth is our strong commitment to developing our employees’ potential. We are committed to building the company with talented, and motivated individuals who will uphold our mission of being a market leader, by innovating and servicing our customers with extreme dedication.

PRIMARY FUNCTION:

We are currently seeking an experienced Traffic Manager. This role involves managing the planning and scheduling of creative work across our design team, ensuring our team utilizes their time and resources as effectively and efficiently as possible.

PRIMARY RESPONSIBILITIES:

• Workflow Management – Oversee the end-to-end creative workflow, ensuring projects move smoothly through initiation, design, review, and delivery stages.
• Recourse Allocation – Assign resources across projects based on priority and workload, balancing team capacity to meet deadlines effectively.
• Timeline Development – Collaborate with creative and sales teams to create detailed project timelines and ensure on-time delivery.
• Process Optimization – Continuously refine processes and tools to streamline operations, enhance productivity, and maintain high quality standard.
• Communication Hub – Serve as the central point of contact for internal and external stakeholders, ensuring alignment and clear communication throughout projects.
• Tracking and Reporting – Maintain accurate tracking of project progress, identify potential bottlenecks, and proactively resolve issues.
• Vendor Coordination – Manage relationships with sales teams, ensuring deliverables align with project specification and timelines.

Qualifications, Essential Skills, and Experience:

• Experience – 5+ years in traffic management, creative operations, or project management roles within design or branding agency, ideally with CPG or luxury food product experience.
• Technical Skills – Proficient in industry standard project management and proofing tools
• Organizational Skills – Exceptional attention to detail, with the ability to manage multiple projects and deadlines simultaneously.
• Problem Solving – Strong analytical skills to anticipate challenges and implement effective solutions.
• Communication – Excellent written and verbal communication skills, with a proven ability to work collaboratively across teams.
• Industry Knowledge – Understanding of the packaging design process, especially CPG and luxury food products, is highly desirable.

MININIMUM REQUIREMENTS:

Bachelor's degree in Business Administration, Marketing, or related field preferred (or equivalent experience).

BENEFITS:

At Astor Chocolate, we ask a lot of our employees, and we give a lot in return. We believe that every successful relationship is reciprocal.

In addition to your competitive salary, we offer a compliment of benefit offerings.

The most important benefits we believe we can provide you are:

• A work environment that is positive and engaging, yet challenges you to perform your absolute best work
• A company that you can “call home” for as long as you would like to
• A job that does not feel like a job because you are actually enjoying what you are most passionate about
• Recognition for a job well done

COMMITMENT TO DIVERSITY:

Astor Chocolate recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion and cultural differences.

Astor Chocolate is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.