Prin UI/UX Designer - Exempt Job at LanceSoft in Northridge

Must Have: Figma UX Content Writer Nice to Have: Application Localization User Research UX app design Workshop Facilitation JOB DESCRIPTION As a User Experience Content Designer on the Customer Centered Design team, you will approach design through the lens of language, collaborating with the UX content design lead, UI/UX designers, user researchers, clinical experts, and marketing to distill complex medical information into digestible content that is easy to understand and act upon. We empower individuals with knowledge so they can make informed decisions about their health, adhere to treatment plans, and effectively manage their condition. Our content and its design helps foster user trust, engagement, and long-term loyalty to our platform. A portfolio of work demonstrating experience creating exceptional content design solutions is a requirement for application. A Day in the Life Design, write, edit and test clear, compelling in-product language to help users and their caregivers safely and effectively manage their diabetes. Collaborate and contribute to UI designs using Figma to communicate concepts and designs to internal partners. Partner with our localization and translations team to ensure product experiences are of the highest quality in every language. Develop content for mobile apps that meet user, caregiver, and business needs, align with UX strategy, and are technically feasible. Develop a content design process that is scalable, delivers consistency, creates efficiencies, and supports cross-team collaboration. Create processes and tools to support the UX Content Design practice. This includes defining extensible design system guidance, conducting audits of existing experiences, extending brand guidance from marketing, or creating content frameworks. Work closely with product leads, the design team, and development programs to plan content design efforts and define goals. Participate in initial exploration processes to identify user needs and opportunities to satisfy those needs. Interact directly with users through human-centered design techniques including participation in observational research, interviews, and concept testing to uncover needs, learn about user behavior and explore content design concepts. Direct the creation of interactive prototypes. Lead content definition activities, such as workshops and requirements sessions. Top 3 technical skills that are required for the role: Design, write, edit and test clear, compelling in-product language Collaborate and contribute to UI designs using Figma Encourage a content design process that is scalable, delivers consistency, creates efficiencies, and supports cross-team collaboration Education Required: Bachelor's Degree minimum Years' Experience Required: 5 years minimum of content design, UX writing, content strategy or closely related work Will the contractor be working 40 hours a week? If not, weekly estimate? 30-40 hours Does this position require the candidate to be onsite or remote, if hybrid what does the onsite vs remote schedule look like? There are options to work remote (US-based). Preference will be given to candidates open to working Hybrid in our Northridge, CA office. What is your timeline for scheduling interviews? As soon as candidates are available What product line will this person support? Common Core (8xx, Eagle, Yellowbird), Simplera 3.0, CareLink Could be remote and work anywhere but preference is Hybrid in Northridge CA Responsibilities may include the following and other duties may be assigned. Creates and refines designs for products and services focused on user interfaces and user experience. Considers technology, platforms, and architecture while applying human-centered techniques in design approaches. Engages in generative design research and the translation of user/customer needs into design concepts. Collaborates with multi-disciplinary teams and facilitates working sessions, brainstorming, design reviews and collaborative design meetings. Documents design language and user interface design. TECHNICAL SPECIALIST CAREER STREAM: An individual contributor with responsibility in our technical functions to advance existing technology or introduce new technology and therapies. Formulates, delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering R&D, systems or initiatives related to new technologies or therapies - from design to implementation - while adhering to policies, using specialized knowledge and skills. DIFFERENTIATING FACTORS Autonomy: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists. Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area. Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation. Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems. Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels. May negotiate with others to reach understanding or agreement, and influence decision-making. Leadership and Talent Management: Typically provides guidance, coaching and training to other employees within job area. Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader. Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. May have broad knowledge of project management. Requires a Baccalaureate Degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience. (For degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A)). UX CONTENT DESIGNER The *** Diabetes business is one of the most exciting, dynamic, and challenging spaces in medical devices. More than 463 million people worldwide suffer from diabetes, and this is expected to reach close to 600 million in 10 years. The diabetes device industry is unique in that technologies available to monitor and manage diabetes are starting to converge with consumer electronics technology. As such, the experience is evolving; people living with diabetes have a stronger voice in therapy choice, care is transitioning away from specialists, and the role of artificial intelligence is elevating care. As Principal User Experience Content Designer in the Customer Centered Design team, you will approach design through the lens of language, collaborating with UI/UX designers, user researchers, clinical experts, and marketing to distill complex medical information into digestible content that is easy to understand and act upon. By empowering individuals with knowledge, we can enable them to make informed decisions about their health, adhere to treatment plans, and effectively manage their condition. In addition, content design helps foster user trust, engagement, and long-term loyalty to our platform. The role reports into the Senior Manager of User Experience. There are options to work remote (US-based). Preference will be given to candidates open to working in our Southern California office. A portfolio of work demonstrating experience creating exceptional content design solutions is a requirement for application. A Day in the Life Design, write, edit and test clear, compelling in-product language to help users and their caregivers safely and effectively manage their diabetes. Create processes and tools to support the UX Content Design practice. This includes defining extensible design system guidance, conducting audits of existing experiences, extending brand guidance from marketing, or creating content frameworks. Collaborate and contribute to UI designs using Figma to communicate concepts and designs to internal partners. Partner with our localization and translations team to ensure product experiences are of the highest quality in every language. Lead the UI design for mobile apps that meet user, caregiver, and business needs, align with UX strategy, and are technically feasible. Continuously learn, grow, and improve your craft. Encourage a content design process that is scalable, delivers consistency, creates efficiencies, and supports cross-team collaboration. Work closely with product leads, design team, and development programs to plan design efforts and define goals. Participate in initial exploration processes to identify user needs and opportunities to satisfy those needs. Interact directly with users through human-centered design techniques including participation in observational research, interviews, and concept testing to uncover needs, learn about user behavior and explore content design concepts. Direct the creation of interactive prototypes for mobile apps. Lead content definition activities, such as workshops and requirements sessions. Must Have: Minimum Requirements Experience in simplifying and communicating complex ideas for targeted audiences. Bachelor's Degree required with 7+ years of relevant experience or advanced degree with 5+ years of experience. A strong candidate will present their work via portfolio, case studies, or other examples. Desire to make a big impact on how people experience healthcare through well designed interactions. Strong creative problem solving and pattern recognition skills. Curious, empathetic, creative and a continual learner. Is self-motivated and proactive, always thinking ahead for the team. Able to manage ambiguity, work autonomously, keep organized, and multitask. Enjoys working with a diverse and highly skilled team. Nice to Have Demonstrated experience of content design for consumer-level mobile and web applications. Experience using Figma. Experience creating content to support Section 508 / WCAG 2.0 accessibility guidelines. Experience designing for internationalization and supporting localization efforts. Working knowledge of HTML / CSS / JavaScript / XML Work effectively with all levels of the organization Communicate clearly, in written, verbal, and visual forms, with both technical and non-technical team members. Ability to quickly understand and become proficient in domain knowledge. Working knowledge of diabetes therapy, clinical data, business plans and competitive products. Medical device and/or previous *** experience.