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ALTEN Technology USA

Technical Publication Writer Job at ALTEN Technology USA in Waukesha

ALTEN Technology USA, Waukesha, WI, US


Job Description

Job Description

We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, whether that's by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.

ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.

When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don't have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

The Technical Writer is responsible for delivering Technical Publications (Service Documentation). This position is accountable for achieving quality objectives, meeting development schedules, as well as communicating project status and escalating issues when appropriate to facilitate transparency.

  • Effectively research, write, and edit technical content
  • Interact with engineers and applications specialist to gain an understanding of product(s) to develop technical content
  • Collaborating with Technical Writers assigned to a project.
  • Perform peer reviews and other content edits
  • Ensuring Technical Publication compliance with QMS requirements
  • Ensuring Technical Publications comply with GE Healthcare documentation standards
  • Managing quality objectives, regulatory requirements, schedules, and program risks and making decisions based on business objectives

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any quality or compliance concerns and take immediate corrective action as required
  • Lead continuous improvement activities by driving the implementation of process and product quality improvement initiatives

Qualifications;

  • Bachelor's degree in Technical Communication, Writing or similar discipline
  • Five years or more experience effectively:
  • Proficiency in Adobe products (Framemaker and Adobe Acrobat) and Microsoft Suite software
  • Experience with Photoshop and/or Illustrator a plus
  • Experience with XML authoring tools
  • Strong experience in project management working with Engineering context.
  • Working knowledge of electronics

Desired:

  • Knowledge and experience with DITA XML authoring standard
  • Knowledge of Engineering processes and operating mechanism.
  • Experience in documentation life cycle, from creation to distribution.
  • Client services experience.
  • Modality Applications experience.
  • Passion for quality and delivery on time.

Salary Range: $70,000 - $90,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience

MANDATORY FOR ALL REMOTE/HYBRID AND/OR CALIFORNIA, COLORADO, MARYLAND, CONNECTICUT, NEVADA, NEW YORK, RHODE ISLAND, WASHINGTON STATE & CINCINNATI, OHIO, JERSEY CITY, NEW JERSEY, TOLEDO, OHIO BASED ROLES.

Note: Due to the nature of the work, only US Persons (citizens or permanent residents) need apply for this position.

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.