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Surface Experts - SW Charlotte & Rock Hill

Surface Experts - SW Charlotte & Rock Hill is hiring: Creative Repair Specialist

Surface Experts - SW Charlotte & Rock Hill, Charlotte, NC, United States, 28245


Job Description

Job Description
Benefits:
  • Learning a new trade
  • Company Phone
  • No weekend work
  • Competitive compensation with immediate bonus opportunity
  • Paid Holidays
  • Company car
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!
  • We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
  • Most repairs are simple and smaller than a dinner plate. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Our mission at Surface Experts is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.

We are a national franchise and are in the process of growing our local team in the SW Charlotte Area. We are looking for a person to fill our Creative Field Technician role. Both men and women make great Surface Experts techs, but a few requirements help us determine whether someone will have the skill set to learn quickly.

Learn more about what it means to work as a Creative Repair Tech with Surface Experts:
Watch this video https://www.youtube.com/watch?v=vJ0nCFdtqqs

Qualifications:
  • Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
  • An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
  • Ability to work in a team, but manage your own schedule on a daily basis
  • Experience in Auto Body repair A PLUS
  • Experience in Bathtub refinishing A PLUS
  • Experience in facilities maintenance A PLUS
  • Willingness to commit to learning a skill that may take months to master.
Job Duties and Responsibilities:
Do you thrive in a creative environment? Do you enjoy working with your hands and like a variety of work? Surface Experts techs can use artistic principles to repair everyday surfaces like floors, counters, tubs, cabinetsetc.

In the Field Daily M-F

  • On the jobsite for 4+ customers per day
  • On-site Work Orders, customer service, and follow-ups
  • Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.
Customer Service and Communication

  • Display world-class customer service for tenants and property management staff
  • Track work progress and notes in our CRM/Dispatch tool
  • Communicate with support team with questions
Follow Repair Process

  • Understand and utilize our unique 5-step repair process
  • Employ each tool in your custom tool-kit
  • Problem-solve repairs with creativity
What We Value:
  • Attention to detail
  • Organizational Skills
  • Customer service experience
  • The willingness to learn and think outside the box
  • Excellent work ethic

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not Surface Experts Corporate.