Automotive Service Advisor Writer Job at Pitts Automotive in Tuscaloosa
Pitts Automotive, Tuscaloosa, AL, United States, 35485
Job Description
Exciting Opportunity at Pitts Automotive: Join Us as a Client Service Advisor!
Pitts Automotive is seeking a skilled and passionate Custom Service Writer to join our team! We're looking for someone who excels in customer service and is dedicated to ensuring our clients receive the best care possible.
The ideal candidate will be a friendly and motivated individual, known for their honesty and dependability. A clean, insurable driving record is essential, along with a strong ability to work collaboratively as part of a team.
As a family-owned independent business with nearly 13 years of serving our community, we pride ourselves on delivering timely, efficient, and accurate service. This isn't just a job; it's a long-term career and a way of life for us. If you're ready to make a difference in a supportive environment and grow with us, we want to hear from you!
Join Our Team as an Automotive Client Service Advisor!
Why You'll Love Working with Us:
Work-Life Balance: Enjoy a 5-day work week, Monday through Friday—NO WEEKENDS!
Set Hours: Work from 7:30 a.m. to 5:30 p.m.—NO EVENINGS!
Comprehensive Health Coverage: We believe in assistance.
Supportive Team Culture: Here, we believe in teamwork—everyone helps each other succeed!
Paid Training: We invest in your growth and development.
Family-Owned: Join a business that’s been family-run since 2012, offering long-term job stability.
Exclusive Discounts: Enjoy discounts on products and services.
Additional Benefits: We offer dental insurance, life insurance, paid vacation, and paid holidays.
Your Role Will Include:
Working with technicians with the right repair orders.
Educating customers about services and repairs.
Prioritizing repairs based on customer needs.
Highlighting specials and new products.
Presenting financing options to customers.
Ordering the necessary parts for service jobs.
Keeping customers informed about service timelines, costs, and any changes.
Documenting declined services for future follow-up.
Staying updated on industry best practices.
Recommended/needed skills for the position:
3-5 years' experience.
Be a self-starter that likes to get things done.
Excellent customer service.
Experience with automotive related software.
Display the ability to work well with a diverse client base, technicians and coworkers.
Have the skill to listen to customers concerns and convert them into written instructions for the technicians.
The ability to follow phone scripts and address customers' needs efficiently.
Ensure customers understand what their vehicle needs and why.
Job Details:
Type: Full-Time
Hours: 7:30-5:30 Monday – Friday
Commission: $85,000-$110,000 per year
We will be taking applications at Pitts Automotive, located at 1807 Hargrove Road East, Tuscaloosa AL 35405. To request an initial phone interview (due to personal schedule that would hinder your interview at this time), send resume and contact info to chad@pittsautorepair.com.
Take the next step in your career with us—apply today!