Brown Brothers Harriman
US RFP Team Lead and Content Manager
Brown Brothers Harriman, Boston, Massachusetts, us, 02298
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information, and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others. The
US RFP Team Lead and Content Manager
will manage the US RFP Team as well as lead BBH’s RFP content management across the globe. They will be responsible for creating a rigorous approach to BBH’s content management as well as streamlining proposal automation. RESPONSIBILITIES: Team Leadership
Manage the US RFP Team Mentor and train team members on content best practices Engage with SMEs on a regular basis to build team relationships and review feedback, processes, and content Identify strategies to improve RFP/RFI/DDQ quality and efficiency Provide clear handoffs across regional teams to ensure smooth transitions and keep workflows moving when deadlines are tight
RFP Content Management
Own content management at BBH, interfacing with over 200 subject matter experts (SMEs) and the RFP Team Own the governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their content Write and edit both standard and strategic content to ensure we are appropriately positioning BBH’s end-to-end service capabilities Remove duplication and redundancy across the database and ensure all content is clean and ready to use Collaborate with subject matter experts to improve readability and develop cohesive and consistent messaging Review analytics across content to understand content that is most frequently used and where some content could be retired Ensure that branding, styles, spelling, grammar, and tone are consistent across all content
RFP and DDQ Support
Support allocation of DDQs and RFPs across the team Analyze incoming RFPs, DDQs, and RFIs to determine products required, level of effort, necessary team involvement, and any company requirements Lead DDQs and RFPs for the team
Technology Platform Support
Identify new features of the proposal automation tool to be applied to BBH’s RFP and content process to enhance user experience and reduce production time Provide training to SMEs on the use of BBH’s proposal automation tool Support technology upgrades Serve as a technical expert of the proposal automation tool within BBH, including inquiry management and documentation
Special Projects
Participate in ad-hoc projects and other team/business initiatives such as proposal automation product upgrades, developing standard questionnaires
KNOWLEDGE, SKILLS & REQUIREMENTS: BA Degree or Equivalent Up to 5 Years Relevant Professional Work Experience Technical Capabilities (include linguistic competencies): Highly proficient English speaker and writer Great proofreading and copy-editing skills Excellent collaboration and project management skills Ability to work on multiple projects simultaneously Ability to communicate key information quickly and effectively at the "headline" and detail level Detail-oriented; comfortable following complex instructions and managing other people to deadlines Proficient in Office suite of products Knowledge of Qvidian or other Proposal Automation tools a plus but not essential Association of Proposal Management Professionals (APMP) a plus but not essential We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
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Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information, and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others. The
US RFP Team Lead and Content Manager
will manage the US RFP Team as well as lead BBH’s RFP content management across the globe. They will be responsible for creating a rigorous approach to BBH’s content management as well as streamlining proposal automation. RESPONSIBILITIES: Team Leadership
Manage the US RFP Team Mentor and train team members on content best practices Engage with SMEs on a regular basis to build team relationships and review feedback, processes, and content Identify strategies to improve RFP/RFI/DDQ quality and efficiency Provide clear handoffs across regional teams to ensure smooth transitions and keep workflows moving when deadlines are tight
RFP Content Management
Own content management at BBH, interfacing with over 200 subject matter experts (SMEs) and the RFP Team Own the governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their content Write and edit both standard and strategic content to ensure we are appropriately positioning BBH’s end-to-end service capabilities Remove duplication and redundancy across the database and ensure all content is clean and ready to use Collaborate with subject matter experts to improve readability and develop cohesive and consistent messaging Review analytics across content to understand content that is most frequently used and where some content could be retired Ensure that branding, styles, spelling, grammar, and tone are consistent across all content
RFP and DDQ Support
Support allocation of DDQs and RFPs across the team Analyze incoming RFPs, DDQs, and RFIs to determine products required, level of effort, necessary team involvement, and any company requirements Lead DDQs and RFPs for the team
Technology Platform Support
Identify new features of the proposal automation tool to be applied to BBH’s RFP and content process to enhance user experience and reduce production time Provide training to SMEs on the use of BBH’s proposal automation tool Support technology upgrades Serve as a technical expert of the proposal automation tool within BBH, including inquiry management and documentation
Special Projects
Participate in ad-hoc projects and other team/business initiatives such as proposal automation product upgrades, developing standard questionnaires
KNOWLEDGE, SKILLS & REQUIREMENTS: BA Degree or Equivalent Up to 5 Years Relevant Professional Work Experience Technical Capabilities (include linguistic competencies): Highly proficient English speaker and writer Great proofreading and copy-editing skills Excellent collaboration and project management skills Ability to work on multiple projects simultaneously Ability to communicate key information quickly and effectively at the "headline" and detail level Detail-oriented; comfortable following complex instructions and managing other people to deadlines Proficient in Office suite of products Knowledge of Qvidian or other Proposal Automation tools a plus but not essential Association of Proposal Management Professionals (APMP) a plus but not essential We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
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