Design Researcher Job at Health Care Service Corporation in Dallas
Health Care Service Corporation, Dallas, TX, United States, 75215
Locations: TX - Dallas, Chicago Illinois HQ (300 E. Randolph Street), Richardson Texas HQ (1001 E. Lookout Drive)
Time Type: Full time
Posted On: Posted 2 Days Ago
Job Requisition ID: R0037302
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
This position is responsible for designing, conducting, and synthesizing human-centered design research in support of C1 client design engagements and stakeholder collaboration projects. Responsibilities include leading design research activities and supporting concept design and implementation efforts based on formative, exploratory, and evaluative research methods. The member insights will inform and inspire design and innovation engagements to address both user needs and HCSC stakeholder interests.
Required Job Qualifications:
- Bachelor’s degree and 3 years design research, product design, design strategy, or other related field
- Strong written, verbal, and interpersonal skills
- Experience with user-centered design practices, methods, and tools
- Experience with both qualitative and quantitative research methodologies and practices
- Experience with translating insights into actionable solutions, products, or services
- Experience working in a highly collaborative, consulting-type environment
Preferred Job Qualifications:
- Familiarity with the health care industry and/or a highly regulated service industry
- Experience communicating with poise and professionalism with clients and co-workers
- Experience collaborating and working with multi-disciplinary teams and cross-functional departments
- Experience in a consulting role with large enterprise-level accounts and multiple, concurrent projects
- Experience with Design Thinking, Human-Centered Design, or UX and CX methodologies
- Familiarity with quantitative research methods
- Passion for improving member journeys through design
- Experience with hybrid/remote working arrangements and virtual collaboration tools
- Maintain a curious, user-centered mindset
HCSC Employment Statement:
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$53,500.00 - $118,100.00
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