Audio Triage Engineer Job at Apple in Cupertino

Audio Triage Engineer

Cupertino, California, United States

Software and Services

Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you bring passion and dedication to your job? If so, we are looking for individuals like you. The Audio and Media Technologies team provides the audio, video, and graphics foundation across all of Apple's innovative products, including iPhone, iPod, iPad, Apple TV, Apple Watch, iTunes, and macOS. As a triage engineer in Core Audio, you will work cross-functionally across several organizations to help us understand, reproduce, and characterize incoming bugs, decide actionable steps, assign to appropriate engineers, and develop new triage methods and tools to solve challenging debug problems. You’ll be working in a dynamic environment, facing exciting new challenges daily.

Description

This is a high visibility, cross-functional and dynamic role that involves a deep understanding of multiple platforms with components maintained by several teams. It will combine a passion for Audio, strong dedication to product quality, and a growing understanding of audio architectures. Excellent communication and teamwork are a requirement, as you will be asked to work closely with team members and other engineering teams.

1. Screen incoming bugs (understand, reproduce, characterize, and isolate) for our components.
2. Help triage and prioritize trending issues by reducing them to actionable next steps for escalation to multi-functional team members.
3. Develop tools/scripts which will assist in efficient triaging of bugs.

Minimum Qualifications

• Strong problem solving and debugging skills along with a diligent mindset.
• Solid understanding of audio technologies, applications, and real-time audio systems.
• Understanding of core OS concepts like multi-threading, memory management, and power management.
• Exemplary written communication skills, and considerate, yet confident personal communication skills.

Key Qualifications

Preferred Qualifications

• BS or MS in CS, EE, or related, or equivalent experience with an emphasis on digital audio technologies.
• Experience in Javascript or other scripting tools, with working knowledge of C, C++, and Objective-C a plus.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $121,900 and $214,500, and your base pay will depend on your skills, qualifications, experience, and location.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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