AlxTel, Inc. is hiring: Audio Visual Support Techncian in Silver Spring

Company Overview:

AlxTel is a leading technology company specializing in innovative telecommunications solutions. We are dedicated to providing cutting-edge services that empower businesses to thrive in the digital age. As part of our commitment to excellence, we are seeking a skilled and motivated NEC Technician to join our dynamic team.

Position Overview:

We are looking for an experienced Audio and Visual Technician to manage the setup, operation, and maintenance of audiovisual equipment. The ideal candidate will have a strong technical background, a passion for audiovisual technology, and a commitment to delivering top-notch service to our clients.

Responsibilities:

1. Perform on-site audiovisual equipment installation for our clients, including low voltage wiring, trim-out, equipment rack setup, plasma/LCD, projectors and projection systems, media rooms, audio hardware and speakers, control systems, and some programming based on experience.
2. Set-up and assist with Video Teleconferences (VTC).
3. Install, configure, and troubleshoot large scale Audio, Video, and USB systems (Creston, Extron, Thinklogical).
4. Perform system integration, hardware and software installation, configuration and upgrades of servers to support an operational network architecture.
5. Perform product and component management to ensure technical viability and cost-effectiveness.
6. Video editing of streamed events.
7. Evaluate product usability, affordability, functionality, security, and performance to assess suitability for integration into delivery system environments.
8. Plan and coordinate complex network software and hardware for enterprise release.
9. Ensure systems conform to architectural objectives.
10. Evaluate complex system production readiness and supportability.
11. Perform complex system problem identification and resolution.
12. Identify, evaluate, and document computing system requirements, design, build, and test delivery systems and components.
13. Provide technical support and consultation for implementation and usage of delivery systems.

Requirements:

1. 5+ years of experience in Audio-Visual systems.
2. Any industry certifications, such as CTS, CTS-D, CTS-I, BICSI- Preferably hold CompTIA A+, Network+, and Security+ certifications.
3. Experience conducting requirements gathering, design, installation, programming, maintenance, and equipment replacement support throughout the full lifecycle of the meeting and collaboration spaces.
4. Familiarity with Cisco/Polycom IP VTC systems endpoints, AMX, Extron, Crestron, and Cisco control systems and switches.
5. Experience providing support for live, on-site, and hybrid meetings using Cisco Webex, Zoom and MS Teams collaboration platforms, endpoints, and soft-clients.
6. Ability to work independently and in a team environment, managing multiple tasks efficiently.

Benefits:

1. Competitive salary based on experience and qualifications.
2. Health insurance and retirement plans.
3. Opportunities for professional growth and development in a fast-paced, innovative company.
4. Collaborative and inclusive work culture that values diversity and teamwork.

Join Our Team:

If you are passionate about telecommunications technology and have the expertise to excel in an NEC Technician role, we encourage you to apply. Come be a part of our team and contribute to our mission of delivering exceptional telecommunications solutions to our clients.

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