FirstService Residential is hiring: Community Manager in Los Angeles

FirstService Residential Community Manager Los Angeles, California Apply Now

A Community Manager manages all aspects of community associations, acting as an advisor to the Board of Directors, homeowners, and vendors. Independent judgment and discretion are consistently used when advising directors, instructing vendors, and verifying work completed. This position manages several communities, utilizing the resources within different departments throughout the company. In addition to conducting business and completing projects on behalf of the board, the Community Manager may also be responsible for the supervision of community management staff, including training oversight, retention, and performance management.

Compensation: $80-85k

Your Responsibilities:

• Responsible for association fiscal management including financial statement review and comprehension.
• Develop and prepare appropriate annual draft budget for Board of Director approval, implement and manage in accordance with the budget.
• Manage association accounting needs including payment of invoices in accordance with Standards of Operations, audit, tax payments, budget, and delinquency monitoring.
• Manage and submit charge-backs for assigned associations on a monthly basis in accordance with management contract.
• Ensure timely deposit of all checks received on behalf of the Association.

Legal/Compliance:

• Ensure all civil code and legal document requirements are met, and association remains in compliance.
• Manage association insurance coverage and needs ensuring adequate and consistent coverage.
• Serve as liaison to association counsel, and recommend when client should contact counsel, and/or file a matter in small claims court.
• Educate board members on changes to legislation that impact their association.
• Responsible for all aspects of the annual meeting/election process.
• Track and ensure requirements are met for processing CA Secretary of State Filings.

Communication:

• Act as an interface between the Board of Directors and community.
• Coordinate, attend, and have oversight of all client and board meetings.
• Create agendas, board packets, and other correspondence for board and committee meetings in accordance with the state civil code.
• Conduct and advise the HOA Board during the board meetings in accordance with laws and regulations set forth by state law.
• Responsible for all board meeting follow-up, minutes, and correspondence.
• Manage and oversee vendor relations.
• Manage RFP process, create comparison spreadsheets to analyze, and make recommendations as appropriate.
• Provide content for community website and newsletter as directed by the Board.
• Responsible for all association files in accordance with company standardized hard copy and electronic system policies.
• Conduct all walkthroughs (Landscape, Violation, Architectural Review and Turnover, Work Order verification) and complete appropriate follow-up.

Skills & Qualifications:

• Excellent customer service and relationship building background/skills.
• Demonstrate effective communication skills consisting of oral, written and listening skills.
• Collaborative decision-making and problem-solving skills.
• Ability to read and understand financial statements, budgets, and explain them to a larger audience.
• Demonstrate strong organizational skills and time management abilities while working in a fast-paced, multitasking environment.
• Must be able to work independently and in a team environment.
• Must be able to attend and actively participate in night meetings as required.
• Occasionally weekend work may be required.
• Intermediate knowledge of Microsoft Applications, especially Word, Outlook, and Excel.

Education & Experience:

• Four-year college degree preferred, or comparable business experience.
• CMCA preferred; will be required within two years of hire.

Physical Requirements and Working Environment:

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Valid California Driver’s License and state-mandated vehicle insurance, and registration.
• Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance.

Supervisory Responsibility:

• May directly supervise on-site staff, consisting of full-time, part-time, and seasonal associates.

What We Offer:

• Medical, dental, and vision plans (full time and part time 30+ hours).
• 401K match.
• Time off including vacation, sick, and company paid holidays.
• Free emotional wellbeing and daily life assistance support for all associates.
• Domestic partner coverage.
• Health savings account.
• Flexible spending account.

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california.