MSD Malaysia is hiring: Manager, Content Capability in Rahway

Manager, Content Capability

Apply remote type Not Applicable locations CHN - Shanghai - Shanghai (Caohejinghi Park) time type Full time posted on Posted Yesterday time left to apply End Date: April 30, 2025 (30+ days left to apply) job requisition id R329306

Job Description

Responsibilities:

• Collaborate with the Content COE and stakeholders to address pain points in end-to-end content management, from planning and creation to review, tagging, and distribution.
• Identify, evaluate, and implement new global and local content capabilities.
• Lead content lifecycle management efficiency and effectiveness dashboard development with commercial operations & analytics team to track content lifecycle performance, identify bottlenecks, and drive actionable insights.
• Continue to enhance and iterate content taxonomy and auto-tagging capability to improve content accuracy, searchability and efficiency.
• Develop and deliver training programs to onboard stakeholders onto new content capabilities; gather feedback to improve adoption and usability.
• Monitor the performance of implemented content capabilities, establish KPIs, and provide actionable insights for continuous improvement.
• Act as the subject matter expert and primary point of contact for global content capabilities-related inquiries.
• Take on ad-hoc content-related projects and assignments to support evolving business needs.

Requirements:

• Bachelor’s degree or above in a relevant field.
• Experience with content management tools and platforms (familiarity with Veeva PromoMats or similar tools is preferred).
• Strong English verbal and written communication skills.
• Proven ability to collaborate effectively within cross-functional teams and with diverse stakeholders.
• Experience in the pharmaceutical or healthcare industry is preferred but not mandatory.
• Capability to lead initiatives, influence stakeholders, and drive adoption of new tools and processes.
• Familiarity with metadata standards, taxonomy design to enhance content management efficiency.
• Data-driven mindset with the ability to make decisions using analytics.

Employee Status: Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements: Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills: Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Job Posting End Date: 04/30/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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