Manager, Creative Operations | DERMSTORE Job at The Hut Group in New York

Manager, Creative Operations | DERMSTORE

Job Category: Marketing

Division: THG Beauty

Location: US, New York City

Job Type: Full-time

About THG:

We’re a fast-moving, global technology group that specializes in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

Life at THG Beauty: THG Beauty is home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes ESPA, Ameliorate, and Grow Gorgeous, loved by millions of fans worldwide. We partner with over 19,000 influencers to ensure brands reach their audience globally.

Why be a Manager, Creative Operations at THG - Dermstore?

As the Manager, Creative Operations, you will lead Dermstore’s creative production operations and manage creative workflow, enabling the development of marketing campaigns and always-on programming for paid, earned, and owned channels from briefing through launch.

Reporting to the Associate Creative Director, you will serve as the liaison for all creative requests, asset management, and production scheduling needs.

You’ll drive the creation of strong internal processes and implement project management best practices across cross-functional teams. The role requires a creative, strategic, and entrepreneurial mindset paired with proven experience producing multi-disciplinary creative formats and enabling collaboration.

As a Manager, Creative Operations, you'll:

• Creative Workflow: Manage day-to-day creative requests across multiple workstreams, from briefing through launch.
• Resource Allocation: Partner with ACD on creative and production resource management and assign projects to internal teams and external agencies.
• Creative Scoping: Define project constraints and communicate roles and expectations to team members regularly.
• Processes & Systems: Establish and enforce project management systems that enable the delivery of best-in-class creative assets.
• Photo-Video Shoot Production: Support the creation of photo and video assets from pre-production to launch.
• Budgets: Outline project scopes and partner with Procurement and Finance teams to define project budgets.
• Asset Management & Distribution: Manage Digital Asset Management tool and maintain a library of all creative assets.

What skills & experience do I need for this role?

• 5-8+ years of proven experience in Creative Operations.
• Exceptional organizational skills required.
• Mastery of project management platforms preferred.
• Proven experience with shoot production preferred.
• Experience managing ecommerce marketing projects preferred.
• Knowledge of beauty and skincare trends is a plus.
• Ability to work independently and collaboratively.
• Comfort in ambiguous situations.
• Adept multitasker.
• Entrepreneurial mindset and proactive problem-solver.
• Willingness to iterate for the best outcomes.
• Extremely well-organized with excellent time management skills.
• Proven track record as a self-starter and creative collaborator.

What's in it for me?

• Office Location: New York City (Financial District)
• 401K matched up to 5%
• Generous PTO (Paid Time Off)
• Short and long-term disability
• Summer Fridays (early end time)
• Exclusive employee discounts on THG Brands
• Many more...

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process.

THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.

Because of the high volumes of applications, it sometimes takes us time to review them all. We endeavor to respond to every application within 14 days.

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