Amazon is hiring: Localization Program Manager, Amazon Music, Design & Creative

Localization Program Manager, Amazon Music, Design & Creative Operations

Job ID: 2774312 | Amazon.com Services LLC

Are you a talented and proven localization expert with experience managing global programs? Do you enjoy partnering with creative and technical teams and improving mechanisms for scale? Are you excited about delivering best-in-class content for audiences around the world? If you answered “yes” to these questions, then the Amazon Music Localization team is the place for you! We’re looking for a skilled candidate to take ownership of program management and process improvement to deliver a culturally accurate experience of the Amazon Music service globally. Join us as we take the Amazon Music voice and brand to every edge of the map!

Please note: This position requires fluency in other languages, preferably German or Japanese.

Key job responsibilities

1. Managing international localization projects end-to-end, working closely with internal business partners, external vendors and other stakeholders.
2. Leading and coordinating efforts to create and improve localization mechanisms that support creative, marketing, engineering, and programming verticals.
3. Maintaining and improving the language quality program and/or operations for the team.
4. Working with content creators, strategy owners, and infrastructure teams to define and streamline processes upstream and drive best practices for the internationalization of content.
5. Clearly communicate roadmaps, progress, risks and change control to leadership and internal cross-functional teams.
6. Writing, editing, reviewing and maintaining localization process documentation.

A day in the life

This Localization PM will be adept at managing projects and programs, and connecting with global stakeholders to understand their specific messaging needs, while maintaining and improving mechanisms that help remove roadblocks as our team delivers hundreds of thousands of units of content in over 30 language variants each year. In order to improve these mechanisms, they will work with internal partners and external vendors, leveraging both process and technology to achieve our goals.

About the team

The Amazon Music Localization Team is embedded within Design & Creative Operations and is responsible for localizing the Amazon Music content in a way that reflects the voice and tone of who the service is for customers globally. The Localization team works closely with content creators, as well as international partner teams across Marketing, Product, Engineering, etc. to deliver a high quality and consistent localized experience across all our touch points, channels and verticals in up to 30 locales.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

1. Proven ability to work cross-team and synthesize feedback and input from creative and technical stakeholders.
2. Fluency in other languages, preferably German or Japanese.
3. Demonstrated competency in cross-cultural communication and program building.
4. Master's degree in translation, localization, computer science, engineering, or a related technical discipline.
5. Excellent problem-solving skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

Posted: August 16, 2024

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