Influencer & Customer Concierge Associate (Los Angeles) Job at Pickle in Culver

How to Apply: Please apply by email, following the application instructions in the Requirements section below.

Company Summary

Pickle is a rental marketplace. We seek to make fashion more affordable, sustainable, and accessible by enabling people to rent clothes directly from one another right in their city. Our unique peer-to-peer model allows Pickle to have the coolest and freshest fashion out there. And our same-day local courier delivery not only allows our users to find a last-minute outfit when they’re “in a Pickle”, but also helps people avoid fast fashion & shop sustainably! Check out our app here and our Instagram here!

Position Summary

We’re excited to offer a dynamic and hands-on opportunity for a creative and action-oriented new grad. You’ll get a unique chance to contribute to the early growth of our platform in Los Angeles. You’ll work closely with our LA Community Manager and Director of Operations to manage our on-site inventory, manage influencer closets, increase customer conversion and order fulfillment, and increase brand awareness and retention of our user base.

Hours: This role is full-time. Hours are 9-6 PM. We're an early-stage startup, so additional hours may be required evenings and weekends as you'll help run some of our awesome community events and activations!

Location: You'll work out of our pop-up office in Culver City 5 days/week (Mon-Fri OR Tues-Sat).

Salary: $22/hour

Key Responsibilities

Influencer Closet Management + Order Fulfillment (40% of role)

• Completing closet pickups and uploads (you'll be the one starting their closets on Pickle and refreshing their inventory!)
• Supporting LA Community Manager on direct communications with influencers
• Complete order fulfillment, fully managing incoming and outgoing orders
• Completing inventory management and maintaining inventory control, including damage audits and cleaning
• Sourcing and messaging new influencers to onboard onto Pickle

Styling + Customer Inbound Concierge (35% of role)

• Handle LA user questions, within target response times
• Helping source the perfect outfits, pulling from our 150K digital inventory and 300+ items on-site
• Creating custom lookbooks for events/individuals based on vibe/dress code to give inspiration to them and their guests on what to wear
• Pulling looks for popup events and activations

Events + Activations (10% of role)

• Collaborate with the LA community manager and Dir of Ops to develop LA activation strategy
• Activation planning and execution, including: location sourcing, partner sourcing, invite creation, set-up + tear-down
• Engage with attendees on-site and post-activation
• Identify ways to amplify events through UGC, word-of-mouth and owned social media

Content Creation + Social Media Support (10% of role)

• Identify content ideas niche to LA across IG and TikTok to drive brand awareness and engagement
• Engage with followers in DMs/comments where needed, across social media platforms
• Create weekly IG and TikTok creatives that are original, relatable, fun, informational, and on brand (this would make you stand out as a candidate, but not a deal-breaker for this role)
• Work with the social team to understand performance, and adjust creative for optimizing posts

Ad Hoc Growth Initiatives (5% of role)

• Building lists of top LA-focused substacks, niche media outlets or potential partners
• Drafting, sending and tracking emails and push notifications to specific user cohorts

How To Apply: We are only reviewing applications that follow this submission process.

Email: alexandra@shoponpickle.com

Subject: LA Influencer & Stylist Associate Application

Body: include…

• Your resume
• Your Pickle username (not downloaded yet? Use this link)
• 1-2 bullets on what makes you the most excited about Pickle
• 2-5 bullets on what sets you apart for this role
• Let us know if you have access to a car and are comfortable using it for work-related tasks
• Links to your Instagram and TikTok profile(s) with your application, if available (a portfolio with previous work also accepted)

Qualifications

Required

• Excellent attention to detail with strong organizational skills
• Ability to multi-task with excellent follow-through and task completion
• Problem solver, able to take initiative and work independently to produce quality results
• In-depth knowledge of the LA consumer in our demo (20-35 y/o, female), and can translate that knowledge into ways we should be tapping into the local community (through socials, influencer outreach, events and collabs)
• Has spent at least 2 years living in LA, with strong knowledge of LA social and influencer scene
• Internship experience across any of the following: fashion, an early stage startup, influencers partnerships, social media, or related
• Demonstrated ability to execute in a fast and scrappy fashion, with limited budget and resources
• Passion for fashion, and an understanding of trending pieces and brands that are relevant to our core demo
• Valid license and access to a car (will be required for order fulfillment, event setup and inventory pickups)

Ideal

• College graduate with a Bachelor’s degree in Business, Marketing, or related field from an LA school (eg. UCLA or USC). Connections to sororities is a big perk! In lieu of a college degree, alternatively, has 2+ years of early stage startup experience.
• Actively part of LA communities where our target audience spends time (eg. UCLA, influencer groups, fashion communities, gyms, meetup groups)
• Has relationships with LA-based influencers/similar that we could tap into to amplify growth
• Lives within our core operational area (between or near Santa Monica to Hollywood)
• Very comfortable behind (and in front of) a camera and passionate about creating video content
• Innate user of social media with knowledge of what types of content perform well on IG and TikTok

Learning Outcomes

Being at an early-stage startup is fun! Things move quickly and we’re always testing and learning something new. That means you’ll be able to gain lots of exposure and hands-on experience, while you build your social media know-how and executional capabilities.

…plus, you’ll get:

• Credits to try out our platform and rent the hottest items (!!)
• An opportunity to contribute directly to a platform that is changing the way people shop, while promoting sustainability and empowerment.

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