Harris County Public Library is hiring: Library Specialist II, Senior Youth Prog

Harris County Public Library (HCPL) - History

What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.

What you will do at Harris County Public Library:

This position is responsible for creating programs for individuals 0-18 years of age. Provide customer service, reader’s advisory, and basic reference service. Exemplify the high standards and expectations for the library system in its daily operations and services.

Duties & Responsibilities:

• Customer service principles promoting positive partnership and public relations
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills (verbal & written)
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Ability to work well with public and staff members
• Cash handling practices ensuring accountability and accuracy
• Work with various cultural and ethnic groups in a discreet and effective manner
• Proficient with social media (Facebook, Twitter, Instagram, etc.)
• Proficient with the Internet and Office 365
• Must use your personal mobile device for our Multifactor Authentication process

Education & Experience:

• Bachelor's degree from an accredited college or university
• One (1) year of verifiable program experience (e.g., activities for all youth)
• One (1) year of customer service experience

OR

• Associate degree in any field or 60 hours of secondary education credits from an accredited college or university
• Three (3) years of verifiable program experience (e.g., activities for all youth)
• One (1) year of customer service experience

OR

• High school diploma or G.E.D. equivalent
• Five (5) years of verifiable program experience (e.g., activities for all youth)
• One (1) year of customer service experience

Additional Requirements:

• Available and reliable transportation for work-related duties
• Unofficial copies of transcripts are required along with the application

Knowledge, Skills & Abilities:

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Proficient with Social Media (Facebook, Twitter, Instagram, etc.)
• Proficient with the Internet and Office 365
• Excellent communication skills (verbal and written)
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Ability to work well with public and staff members
• Ability to exercise initiative and act with discretion
• Must use your personal mobile device for our Multifactor Authentication process

Experience:

• Experience working with youth groups (preferred)

Language:

• Bilingual (preferred)

Position Type and Typical Hours of Work:

• Full-time | Regular – 40 hours a week
• Typical shifts are Day, Evening, Nights, Weekends, etc.
• May require attending meetings, council sessions, or after-hours events and off-site meetings.

Salary:

• $21.57 Per Hour
• Paid Biweekly

Work Environment and Physical Demands:

• This job typically operates in a professional office environment with overhead lighting and long periods of screen time.
• Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell).
• Daily use of software programs, including Microsoft Office Suite, Outlook, Word, Excel, and GPS.
• At times, work may be performed in an outdoor environment and may have possible exposure to inclement weather or various temperature changes.
• Driving: Available and reliable transportation for work-related duties.
• Sitting for long periods; light physical activity that may include walking, standing, stooping, bending, reaching, lifting, and carrying.
• Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds.

Reporting Relationships:

• Reports To Position: Branch Manager and Assistant Branch Manager
• Supervises Positions: None

Work Location:

• Galena Park Branch Library – 1500 Keene St, Galena Park, TX 77547

Employment is contingent upon passing a background check.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.