Insight Global
Insight Global is hiring: Technical Writer in Fort Collins
Insight Global, Fort Collins, CO, United States, 80553
A company is looking to hire a fully remote Technical Writer. In this role, you will work in an agile environment doing technical writing for a software product used by data scientists. It is required to collaborate with the engineers and the marketing team to gather information on the software products.
Responsibilities Include:
- Bridge the gap between user workflow needs and technical functionality to create and update software product offering documents
- Analyze technical information, create user manuals, end-user training material, installation guides, reports, and technical releases.
- Interact with peers, managers, and technical staff to ensure technical documentation accuracy
- Carry out extensive research to craft high-quality software documentation and technical diagrams.
- Maintain technical community support area, Q&A, and forums
- Helping field support tickets and creating/updating new documentation based on support requests
Insight Global offers medical, dental, vision, 401k and mental health counseling for all employees.
Pay Rate: $48/hr, dependent on interview
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- 3+ years experience with Technical Writing for software products
- Excellent understanding of software development and/or high-tech industries
- Experience working in an agile environment
- Bachelors degree required
- Experience creating technical content, techniques and frameworks
- Experience creating, editing, proof-reading to deliver free of grammatical errors
- Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders
Nice to Have Skills & Experience
- Technical Certifications
- Marketing Experience
- SaaS Content Writing Experience
- Experience with data science, machine learning, AI, data analytics, cloud computing or related topics.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Responsibilities Include:
- Bridge the gap between user workflow needs and technical functionality to create and update software product offering documents
- Analyze technical information, create user manuals, end-user training material, installation guides, reports, and technical releases.
- Interact with peers, managers, and technical staff to ensure technical documentation accuracy
- Carry out extensive research to craft high-quality software documentation and technical diagrams.
- Maintain technical community support area, Q&A, and forums
- Helping field support tickets and creating/updating new documentation based on support requests
Insight Global offers medical, dental, vision, 401k and mental health counseling for all employees.
Pay Rate: $48/hr, dependent on interview
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- 3+ years experience with Technical Writing for software products
- Excellent understanding of software development and/or high-tech industries
- Experience working in an agile environment
- Bachelors degree required
- Experience creating technical content, techniques and frameworks
- Experience creating, editing, proof-reading to deliver free of grammatical errors
- Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders
Nice to Have Skills & Experience
- Technical Certifications
- Marketing Experience
- SaaS Content Writing Experience
- Experience with data science, machine learning, AI, data analytics, cloud computing or related topics.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.