UX Researcher II Job at LexisNexis Risk Solutions in Raleigh

Are you keen to develop your UX Researcher career?

Do you want to shape the business data products of tomorrow through UX research?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

As a UX Researcher II, you will ensure our products are user-focused from the beginning through collaboration with product managers, technology leaders, and UX designers on research strategy, determining the best study methodologies, and working directly with customers to gather feedback and insights. We're currently seeking a mid-level researcher to work with a senior researcher on our core products. Your purpose is to lead and conduct user research to inform product design decisions. You will analyze data, generate insights, and collaborate with cross-functional teams to enhance user experiences. Your work will directly impact the development of intuitive and user-friendly products.

Responsibilities

• Plan studies and conduct research.
• Collaborate with stakeholders to understand research questions.
• Understand user needs through a variety of research methodologies.
• Synthesize qualitative and quantitative data into findings and insights.
• Make recommendations to improve the user experience and usefulness of products.
• Work with designers to iterate and test solutions.
• Keep up to date on what is happening in the market and with competitors.
• Recruit participants for studies.

Requirements

• Experience with user research methods such as usability testing, interviews, and surveys.
• Ability to lead small to medium projects.
• Experience with a survey tool such as surveymonkey.com or Qualtrics.
• Ability to prioritize research findings based on the research questions and strategic importance.
• Bachelor's or master's degree.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs.
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption, and surrogacy benefits.
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK, or please contact 1-855-833-5120.