Technical Writer Job at Collabera in Barrington

About Collabera:

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.

With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including:

1. Collabera awarded Best Staffing Company to work for in 2012 by SIA.
2. Collabera listed in GS 100 - recognized for excellence and maturity.
3. Collabera named among the Top 500 Diversity Owned Businesses.
4. Collabera listed in GS 100 & ranked among top 10 service providers.
5. Collabera was ranked:
1. 32 in the Top 100 Large Businesses in the U.S
2. 18 in Top 500 Diversity Owned Businesses in the U.S
3. 3 in the Top 100 Diversity Owned Businesses in New Jersey
4. 3 in the Top 100 Privately-held Businesses in New Jersey
5. 66th on FinTech 100
6. 35th among top private companies in New Jersey

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Location: Barrington, IL

Job Title: Technical Writer

Duration: 3+ Months (Strong possibility of extension)

Overview:

Main job duty will be to draft, edit, and publish technical documents using DITA and Arbortext.

Description:

1. The Technical Writer creates software product and service documentation for end users and service engineers.
2. Develop and manage all documentation requirements.
3. Review, edit and test documentation.
4. Adhere to technical publications standards.
5. Track and fix documentation defects.
6. Assist in the development and implementation of the user documentation strategy.
7. Create work breakdown structures, document product plans and documentation staffing/resourcing plans.
8. Manage work plans through the entire software development process.
9. The technical writer may be asked to coordinate the work of other technical writers.
10. Coordinate amongst design engineers to gather/edit system requirements and product design statements.
11. Publish system requirements and product design documents.
12. Generate, edit, and publish trace matrices.

Preferred Qualifications:

1. Experience working with global development sites.
2. Experience managing software documentation projects and staff.
3. Experience in an Agile software environment.
4. Previous supervisory experience, including global and/or virtual team.
5. Experience in a health-care related field.
6. Experience with ALM.

Qualifications

Qualifications:

1. Bachelor's Degree in English, Technical Writing, Journalism or a similar field or Bachelor’s Degree and 2 years of Technical Writing or Journalism or equivalent (defined as High School Diploma/GED and 4 years progressive experience as Technical Writer or Journalism).
2. 5+ years’ experience writing and editing software documentation.
3. Demonstrated proficiency in the following: Arbortext and DITA - Must have!
4. Proven ability to work independently and in teams.
5. Experience with user interface design and usability testing.
6. Strong interpersonal, verbal communication, presentation skills and technical communication skills.
7. Previous project or team leadership experience; demonstrated ability to manage multiple projects simultaneously.

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