Technical Writer

Summary:

The Technical Writer is responsible for developing, writing, designing, and editing technical publications. This position also develops documentation for instructional, descriptive, reference, and promotional purposes.

Duties/Responsibilities:

1. Developing and maintaining user manuals, specification sheets, application notes, installation guides, and other product-related documentation.
2. Responsible for maintaining the approval process for all technical documentation.
3. Manage the document release process for the final documentation by creating new literature part numbers and bill of material change requests.
4. Help develop and maintain all the engineering procedures and workflows.
5. Research information about the product by interviewing subject matter experts and using the product.
6. Producing screenshots, schemata, and related graphical material for product documentation.
7. Tracks new industry information, guidelines, and best practices.
8. Assist in other duties as required.

Required Skills/Abilities:

1. Excellent verbal and written communication skills.
2. Ability to prioritize work and adhere to strict deadlines.
3. Excellent analytical and organizational skills.
4. Detail-oriented with a high level of accuracy and strong problem-solving abilities.
5. Independent and self-driven while working in a team environment.

Education and Experience:

1. Bachelor's degree in a STEM subject is required.
2. At least 5 years of experience in technical writing within the telecommunications industry.
3. At least 2 years of experience with Creo Illustrate, Visio, and Adobe Illustrator.
4. Knowledge of Microsoft Office (Word, Excel, and PowerPoint).

Physical Requirements:

The physical demands described are representative of those that an employee must successfully perform. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Employees must regularly lift and/or move up to 15 pounds.

Work Environment:

The work environment characteristics described are representative of those an employee encounters while performing the essential job functions.

• Employees regularly work in an office environment.