Communications Writer Job at Coupang in Mountain View

About Coupang

Coupang is the rapidly growing technology and Fortune 200 company listed on the New York Stock Exchange that is increasingly being hailed as the future of commerce. We operate retail services with same-day delivery, restaurant delivery, video streaming, and fintech services to customers around the world. With annual revenue of more than $24 billion last year, we are the 6th largest digital commerce company by revenue in the world. We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re disrupting the multi-billion-dollar global commerce industry from the ground up.

We are proud to have the best of both worlds — a vibrant startup culture with the resources and operating discipline of a large global public company. We are one of the fastest-growing commerce companies in the world with an unparalleled reputation for being a leading force that’s shaping global commerce. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. We’re innovators. Savvy operators. Customer champions. The ones who make the impossible not just possible, but even better than what once was only imaginable. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team:

Coupang’s Global Communications team serves as the voice of the company informing the public about our latest innovations, services, and how we wow our customers. We are looking for creative, passionate communicators who can think from a company-wide perspective, helping us share Coupang’s story with the world.

About the Role:

In this role, you will focus on developing content to support our U.S. PR goals as a member of the Global Communications team. As a critical hire that will power our content creation engine, you will research, write, edit, and publish press releases, blogs, case studies and op-eds for a variety of channels including our corporate websites (Coupang Newsroom) and social channels. You may also engage with Coupang’s international Media Relations teams to ensure consistent messaging for our audiences around the world.

Qualifications and Responsibilities:

• Write blog posts, press releases, case studies and develop additional content to reinforce Coupang’s key messages with target audiences and stakeholders in the U.S.
• Research, source and develop content for use on Coupang’s owned media channels in the U.S.
• Create pitches, develop newsletters and ghost-write op-eds for earned media opportunities as well as thought-leadership pieces for LinkedIn.
• Contribute written content for annual ESG report by creating compelling stories that highlight the company’s efforts to further improve sustainability, employee well-being, communities in which we operate, and win-win structures with our partners.
• Partner with internal teams to review and edit scripts for company videos.

Key Experience:

• 7 - 9 years of experience in Public Relations and/or Journalism.
• Exceptional writing skills and the ability to simplify complex information in a clear and accessible manner.
• Creative storyteller with a demonstrated passion for crafting compelling narratives and producing impactful content.
• Ability to manage multiple tasks and to prioritize while paying attention to details.
• Excellent interpersonal skills and the ability to collaborate, build and maintain relationships with remote teams across the company.
• Proven ability to work with senior executives and team leads to develop key messages.
• In addition to functional expertise and impeccable writing skills, the ideal candidate must be business-savvy and able to see the world through the lens of multiple stakeholders, including senior executives, consumers from multiple geographies, industry experts, and our growing community of business partners.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $114,030/year in our lowest geographic market to $211,770/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP)
• 401K Plan with Company Match
• 18-21 days of Paid Time Off (PTO) a year based on tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate.

If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

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