Service Manager/Service Writer Job at Meineke Car Care Centers, Inc. in Town of

Service Manager/Service Writer

Full Time • East Brunswick - 1701

• Competitive Compensation
• Training and Development
• Employee Discounts
• Locally-Owned
• Cutting-Edge Tools and Equipment
• Work-Life Balance

We are looking for a Service Manager/Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required; bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• At least five years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Compensation: $40,000.00 - $80,000.00 per year

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high-quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

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How many years of previous experience do you have as a Service Advisor? *

How many years of previous experience do you have as an Automotive Service Manager? *

Do you have valid PA Emission and Safety Certification? *

How many years of Tech experience do you have? *

Are you willing to work weekend shifts? *

How many years of sales experience do you have? *

Can you work in a position with weekly/monthly sales goals? *

How have you performed with your previous sales goals/quotas? *

Are you comfortable working in a position with a performance-based compensation structure (base + commission)? *

Do you have experience following a sales script? *

Are you comfortable with computers, email, using the internet, and learning new computer programs? *

Do you feel comfortable using a laptop with wireless internet? *

This position requires use of multiple office machines including fax and copy machines. Do you have experience with these machines? *

I was referred to this position by a current employee.

Who referred you?

As a Meineke employee you will:

Service a wide variety of vehicles

Work with local and national fleet accounts

Receive ongoing training to advance your skill set

Be part of a well-known international brand in a locally-owned center

Working at Meineke allows me to explore an industry I love while still making it home in time to spend quality time with my family.