Coordinator, Academic Success Center/Writing Lab

Coordinator, Academic Success Center/Writing Lab

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Position Status & Special Application Instructions

Posting Number: NC00684

Benefits Eligible: Yes

Section: Student Success

Number of Positions Available: 1

Anticipated Start Date or Semester: Posting Date: 10/15/2024

Position Status: Continuing Position

Union Status: PSA

Closing Date: Open Until Filled

Full-time employee benefits include:

• Comprehensive Health Benefits and Rewards for Wellness Incentives

As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and to expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application.

Position Information

Position Title: Coordinator, Academic Success Center/Writing Lab

Department Name: Academic Success Center

Full Time / Part Time: Full Time

Scheduled Work Week / Hours: Monday through Friday 8:30am-4:30pm/35 hours per week (may involve evening and weekend hours as required)

Position Overview: The Coordinator of Academic Success/Writing Lab assists with providing coordination and support in the area of academic excellence and success working with a team of professionals to offer students an array of learning and tutorial services.

Primary Responsibilities

• Coordinate and manage the day-to-day operations of and facilitate the tutorial services in the Writing Lab including oversight.
• Coordinate recruitment, hiring, training, supervision, support, and evaluation of student writing and peer tutors.
• Provide ongoing training for tutors consistent with best practices in the field.
• Assist with coordinating and facilitating innovative academic support initiatives from the Academic Success Center.
• Work with Director and Assistant Director on delivery of peer subject tutoring as needed.
• Collaborate with the Director of the Writing Program and specified faculty liaisons to develop and facilitate strategic initiatives.
• Consult with other academic departments to develop and implement appropriate writing support and services.
• Participate in key college events.
• Collaborate with other offices to support the advisement and support services of students.
• Create and maintain webpages, marketing materials, and social media for the Academic Success Center.
• Conduct ongoing evaluation of services to assess effectiveness and guide planning.
• Refer students and faculty to learning and support services on campus as appropriate.
• Maintain awareness of changes in academic requirements and college policies.
• Participate in divisional meetings and retreats.

Occasional Duties

• Work evening and weekend hours as required.
• Perform other duties as assigned by the Director of Academic Success Center.
• Engage in professional development.

Required Skills, Knowledge, and Abilities

• Strong evidence of successful collaborations with faculty and staff partners.
• Strong organizational skills with ability to complete tasks in a timely manner.
• Demonstrated ability to differentiate instruction for diverse needs.
• Knowledge of student development approach and academic coaching techniques.
• Ability to work well with college students and demonstrate problem-solving ability.
• Ability to communicate effectively with others, both orally and in writing.
• Evidence of commitment to professional growth and development in academic support.
• Ability to work with computer-based systems and software.

Required Qualifications

• M.A. in English, Composition, or related field.
• Minimum of 2 years of experience supporting tutor training.

Preferred Qualifications

• At least 2 years of teaching writing at the secondary or higher levels.
• Understanding of student development theory.
• Counseling and conflict de-escalation skills.

Environmental Conditions

The employee is not exposed to known adverse environmental conditions.