Leidos Holding
User Experience Lead
Leidos Holding, Miami, FL
Description
General program information and/or position overview:
The Digital Modernization Sector at Leidos currently has an opening for a User Experience Lead to work onsite in Doral, Florida and have the opportunity to oversee the technical execution of IT and Cyber Services programs supporting the United States Southern Command (USSOUTHCOM) Cyber Information Technology Enterprise Services (SCITES) 2 contract. The User Experience Lead will ensure the successful implementation and sustainment of cyber-informed IT solutions that support full-spectrum operations across USSOUTHCOM's Area of Responsibility (AOR), which includes Central and South America and select Caribbean nations. This role requires a combination of technical leadership, engineering expertise, and the ability to collaborate effectively across diverse mission partners.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
Key Competencies:
Pay Range: Pay Range $126,100.00 - $227,950.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
General program information and/or position overview:
The Digital Modernization Sector at Leidos currently has an opening for a User Experience Lead to work onsite in Doral, Florida and have the opportunity to oversee the technical execution of IT and Cyber Services programs supporting the United States Southern Command (USSOUTHCOM) Cyber Information Technology Enterprise Services (SCITES) 2 contract. The User Experience Lead will ensure the successful implementation and sustainment of cyber-informed IT solutions that support full-spectrum operations across USSOUTHCOM's Area of Responsibility (AOR), which includes Central and South America and select Caribbean nations. This role requires a combination of technical leadership, engineering expertise, and the ability to collaborate effectively across diverse mission partners.
Primary Responsibilities:
- Lead efforts to improve the user experience across USSOUTHCOM's Enterprise, including OCONUS locations.
- Implement user experience monitoring capabilities across the SOUTHCOM supported networks to provide proactive response to user challenges.
- Provide design and engineering input for capability implementations to ensure the users requirements are a high priority consideration of the new or updated implementation.
- Develop and maintain cyber-informed architectures, ensuring all engineering activities include robust configuration and change management to secure mission-critical systems.
- Collaborate with program management to align technical solutions with operational needs and strategic goals, driving proactive decision-making.
- Utilize innovative technologies and emergent UX solutions to meet identified capability gaps, reduce total cost of ownership, and enhance mission capability.
- Ensure UX solutions comply with DoD regulations, USSOUTHCOM policies, and industry best practices.
Required Qualifications:
- Bachelor's degree in Information Technology, Engineering, Cybersecurity, or a related field.
- Minimum 12 years experience in user experience, UI development, software development, system design, system engineering, cybersecurity or other related work experience.
- Minimum of 5 years of experience in digital user experience roles, with a focus on C5IM systems
- Must currently hold and be able to maintain a Secret security clearance
- Experience leading design and implementation of solutions in a DOD compliant environment.
- Proven ability to lead teams in high-stakes, mission-critical environments, including OCONUS deployments.
- Ability to travel as needed within the USSOUTHCOM AOR.
- Experience with enterprise monitoring capabilities like Aternity and ScienceLogic.
Preferred Qualifications:
- Master's degree in UX Design, IT, or Engineering.
- Experience supporting combatant commands or other defense organizations.
- Knowledge of USSOUTHCOM's mission, strategic goals, and command structure.
- Excellent bilingual communication skills (English and Spanish), with the ability to convey complex technical concepts to senior leadership and diverse stakeholders.
Key Competencies:
- Technical Leadership: Strong ability to provide strategic direction and technical leadership for IT and cyber engineering initiatives.
- Engineering Expertise: Extensive experience in designing and deploying solutions that align with operational requirements.
- Problem Solving and Innovation: Ability to address complex challenges, introduce innovative solutions, and drive technological improvements.
- Bilingual Communication: Effective communication skills in both English and Spanish to facilitate collaboration across multinational and interagency teams.
Pay Range: Pay Range $126,100.00 - $227,950.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.