Thalner Electronic Labs is hiring: Audio Visual Project Manager in Ann Arbor

Description:

The Project Manager will manage audio visual needs for clients. The PM will be the lead technical role in planning, setting up, running, and breaking down key events. This position will require expertise in Audio, and Video as well as tremendous organization and time management skills. The PM will maintain constant communication with clients to ensure proper set up and functionality of all equipment, offer technical assistance and provide creative vision for client’s projects. This critical role will need to have client focus, be able to work well under deadlines and high pressure and have excellent communication and problem-solving skills.

Requirements:

Responsibilities:

• Provide an excellent customer experience every time for all clients.
• Review project proposal or plan to determine time frame, budget, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
• Establishes work plan and staffing for each phase of project and arranges for booking or assignment of project personnel.

· They need to immediately contact the client once they are assigned. PM’s are to connect the customer within 24 hours introducing themselves.

· Schedule a “Kick-off Meeting” with the Account Manager within 48 hours.

· Weekly updates to the clients on EVERY Project. No exceptions. Clients deserve the right to be informed on the progress of the project.

· Task the CAD department with the AV designed drawing package.

· Task the Engineering team to review drawings and/or design.

· Order the equipment in a timely swift manner to avoid overnighting & expensive freight costs. “Verify colors, projection screen sizes, throw distances, wall type, and etc.”

• Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
• Communicates logistics/dispatch, technicians and warehouse team regarding project expectations and ensures the timely completion deliverables.
• Tracks costs versus budget.
• Communicate with a variety of internal and external stakeholders.
• Performs other duties as assigned.

Education/Experience/Certification:

• Must be extremely detail oriented and have a great sense of urgency
• 5-year industry experience required
• Written, verbal and comprehension skills in English
• High School diploma or GED required/ Applicable degree preferred
• Ability to influence and collaborate across diverse communication styles
• Ability to motivate and create a sense of teamwork and collaboration
• High proficiency in multitasking and keeping to tight timelines
• Proven internal and external customer service focus
• Must be able to travel to client projects for extended periods of time

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.