Manager - User Experience Design Job at Holman Enterprises in Mount Laurel Towns

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the role of Manager - User Experience Design.

Requires Skills:

1. Team Leadership: Manage, mentor, and inspire a team of UX designers, fostering a collaborative and positive work environment. Oversee design projects from conception through implementation, ensuring high standards and effective design solutions. Cultivate a team culture that supports remote work while creating an inclusive and engaging environment.
2. Design Strategy: Develop and execute UX strategies, balancing user needs with business goals. Utilize user research, analytics, and best practices to inform design decisions.
3. Stakeholder Engagement: Build and maintain strong relationships with stakeholders and customers, effectively communicating design concepts and solutions. Translate complex requirements into clear, actionable design deliverables.
4. Cross-Team Engagement: Coordinate with cross-functional teams, including product managers, developers, and business stakeholders, to ensure alignment and integration of design planning and approach. Build a strong collaborative reputation for the UX team, establishing trust and fostering relationships that encourage others to seek partnership and cooperation.
5. Process Improvement: Continuously support the improvement of design processes, tools, and methodologies to enhance team efficiency and project outcomes. Promote a culture of innovation and design excellence within the team.
6. User-Centered Design: Advocate for the end user by conducting user research, creating personas, user journeys, and wireframes. Ensure that all design solutions are grounded in user insights and address real user needs.
7. Quality Assurance: Review and critique design work to ensure it meets high-quality standards and aligns with project requirements. Provide constructive feedback to team members and ensure design consistency across products.

Relevant Work Experience:

1. Experience: 6-8 years of proven experience in UX design, with a strong portfolio showcasing successful large-scale web and mobile-focused projects. Previous experience leading design teams is required.
2. Skills: Expertise in UX design principles, user research methods, wireframing, prototyping, and usability testing. Expert-level proficiency with Figma, specifically using design systems.
3. Communication: Excellent interpersonal and communication skills, with the ability to effectively articulate design concepts and collaborate with diverse stakeholders. Provide support and guidance to the team during challenging situations, fostering resilience and encouraging open dialogue to address concerns and find solutions.

Education and/or Training:

1. Education: Bachelor's or Master’s degree in UX Design, Interaction Design, Graphic Design, or a related field, or equivalent professional experience.

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.