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Aisera

Marketing Design Specialist Job at Aisera in Palo Alto

Aisera, Palo Alto, CA, United States, 94309


Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

Aisera's seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
Position Overview

Create compelling visual content and presentations for a fast-growing 260-person enterprise startup. This role combines creative design expertise with business acumen to produce high-impact marketing materials that drive engagement and support sales efforts.
Key Responsibilities
  • Design and maintain professional PowerPoint/pitch deck templates
  • Create compelling sales presentations and customer-facing slide decks
  • Design marketing collateral including one-pagers, case studies, and white papers
  • Develop social media graphics and digital marketing assets
  • Create infographics and data visualizations
  • Design email marketing templates and newsletters
  • Maintain brand consistency across all materials
  • Support event marketing with booth designs and event materials
  • Create templates and design systems for marketing team use
  • Collaborate with content team to visualize complex ideas
  • Design ebooks, guides, and long-form content
Design Skills
  • Expert proficiency in PowerPoint and presentation design
  • Advanced skills in Adobe Creative Suite
  • Strong typography and layout design abilities
  • Excellence in data visualization and infographic design
  • Ability to create compelling charts and diagrams
  • Experience with digital and print design
  • Understanding of responsive design principles
  • Strong illustration and iconography skills
Technical Requirements
Software Proficiency
  • Microsoft PowerPoint (expert level)
  • Adobe InDesign
  • Adobe Photoshop
  • Adobe Illustrator
  • Figma or similar design tools
  • Basic animation tools
  • Canva or similar template-based tools
  • Google Slides
Output Capabilities
  • Print-ready files
  • Web-optimized graphics
  • Editable templates
  • Vector graphics
  • Responsive designs
  • Animation-ready assets
Marketing Knowledge
  • Understanding of B2B/enterprise marketing principles
  • Experience with sales enablement materials
  • Knowledge of presentation best practices
  • Understanding of conversion design principles
  • Familiarity with marketing funnels
  • Experience designing for different channels
  • Understanding of audience-specific design needs
Required Experience
  • 5+ years of graphic design experience
  • 3+ years focusing on marketing/sales materials
  • Strong portfolio demonstrating presentation design
  • Experience working with enterprise/B2B brands
  • Bachelor's degree in Graphic Design or related field
  • Track record of successful marketing campaigns
Desired Qualities
  • Strong eye for detail and consistency
  • Excellent project management skills
  • Ability to handle multiple deadlines
  • Strong communication skills
  • Problem-solving mindset
  • Ability to simplify complex information
  • Receptive to feedback and iteration
  • Self-motivated and proactive
  • Understanding of business objectives
Day-to-Day Activities
  • Creating slide decks for sales team
  • Designing marketing collateral
  • Developing templates and design systems
  • Creating social media graphics
  • Producing event marketing materials
  • Collaborating with content writers
  • Maintaining brand consistency
  • Supporting rapid marketing requests
Performance Expectations
  • Deliver 8-10 major design projects monthly
  • Maintain 24-48 hour turnaround for slide updates
  • Create reusable templates and systems
  • Ensure consistent brand application
  • Meet all campaign deadlines
  • Regular reporting on design effectiveness
Reporting Structure
  • Reports to Content Marketing Manager or CMO
  • Works closely with Sales, Marketing, and Product teams

This is a full-time, permanent position that will significantly impact our brand presence and sales effectiveness through high-quality design work.

At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

Bay Area, CA

$135,000-$200,000 USD